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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,515

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,515 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Wow, what a great process! They literally provided support for every aspect of the home buying process! Highly recommend!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

3.5 out of 5 Stars
Would Recommend
headshot image of Christy Herman

Loan Officer: Christy Herman

NMLS# 1641374

5 out of 5 Stars
Would Recommend

We had the best experience using Veteran’s United. The loan team was nothing but fantastic!!! We will refer anyone we know wanting to buy a home. Thanks for everything!!!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

2.5 out of 5 Stars

The home buying process is stressful having a good lender is key. After our experience we are not sure we would wholeheartedly recommend Veterans Loan.

Response from Veterans United

Hi Elrico, thank you for your open and honest feedback. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback and please reach out to us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

4 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to my Veteran friends.

headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

When working with Veterans United you can relax because their process is straightforward, organized, and simple.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I cannot thank Veterans United enough for everything! Alex was phenomenal from day one, he worked super hard to get me closed early in time for my PCS move. Alex was not only there for me during the workday, he went above and beyond to give me his personal cell number to contact him even on off hours and was there for me along the process for all of my questions in between. He became a friend! I cannot thank him enough and will definitely be looking to Veterans United when purchasing my next home!

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

Loan coordinator Melissa Logston. Very knowledgeable and hard worker who assisted with getting all the paperwork and any other information needed to make sure there was a smooth transition in home buying.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

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5 out of 5 Stars
Would Recommend

Excellent company, great service, so glad I worked with this company and would do it again.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4.5 out of 5 Stars
Would Recommend

Every part of the process was professional - the team and Jennifer responded quickly and made the process as easy as possible. They were very thorough and made sure we were ready to close at the agreed upon time. They communicated what we needed to do and made sure we understood the process.

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Thanks for an excellent job.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Nick, Brent, Kimberly and the entire VU team were phenomenal. They assisted in every aspect of my home purchases while I was overseas! I couldn’t have made this happen without them and I’m forever grateful!

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

The horror stories foretold by some of our family and friends about the home buying experience were brushed off since we have decided to accept the loan offer from United Veterans. Our mortgage loan process was painless. A considerable portion of it was attributed to Kelly, Jordan, Carlos, and his wife's impeccable customer service. We would not think twice about recommending Veterans United!

headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

More Reviews

See all 430,515 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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