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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,906

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,906 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

If you want a great experience with home buying Veterans United is the way to go. So helpful and resourceful. As a first time home buyer, I didn't know much of the verbiage or what even to expect, but Veterans United had exactly what I needed to understand what was going on. From the videos explaining the process you were currently going through to the immediate assistance to answer any questions I had. Bonus, they even send you links to useful offices or services you might need at your new address.
Such a great experience!!!

headshot image of Jessica Edwards

Loan Officer: Jessica Edwards

NMLS# 1629864

5 out of 5 Stars
Would Recommend
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Veteran's Home United is a great lender to work with. First of all, they respect the veteran and honor their service. Second, they provide top-notch professional lending services, clearly communicating requirements and what options the veteran has to work with to save money. Lastly, they are all about the security of private information and attempt to keep the documentation demands limited to just what is needed to complete the loan application. This was our second loan with VHU and both times the service was outstanding.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

0.5 out of 5 Stars

Held up the loan process to the point that the deal almost fell through.

Response from Veterans United

Hi Jeff, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected delays occur. Our commitment to serving you is ongoing and we are glad that parts of the experience were positive. It is our goal to improve, so please do not hesitate to contact us if you wish to discuss things further.

4 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

3.5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

3 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I would tell everyone how good you are at what you do

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Veterans United made the home buying experience easier by accessing the portal to upload and review documents with in seconds.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

2.5 out of 5 Stars
headshot image of Andrew Roberts

Loan Officer: Andrew Roberts

NMLS# 1198580

5 out of 5 Stars
Would Recommend
headshot image of Thaddeus Kimbell

Loan Officer: Thaddeus Kimbell

NMLS# 1804289

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

I was extremely nervous about starting the home hunting process especially in this sellers market, but my team with Veterans United made the whole process so easy and straight forward that I will definitely be recommending them going forward to my friends looking to buy. I can't stress how invaluable having my team available at all hours to help me with any problems I ran into. 10/10

headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United, my family and I are happy with the home and the numbers, and that's what matters!

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

I would recommend Veterans United and Nate to a friend or family

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Everyone involved in our home loan journey was awesome!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

If you are on the fence about who to get a VA loan from, don't put it off another moment. Our entire experience was outstanding! Highly recommend Veterans United. You won't be disappointed.

headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

More Reviews

See all 424,906 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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