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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,156

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,156 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I reached out to Veterans United when I wanted to refinance my VA home loan because I had such a good experience with them a few years ago. I was not disappointed. The customer service is excellent, and the web interface is simple and straightforward.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
Would Recommend

As a first time home buyer, the process was made crystal clear and simple to my wife and I.

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

4.5 out of 5 Stars
Would Recommend

I went through the majority of the process of buying my first house while deployed. My loan taem walked me through the entire process and answered all of my ridiculous questions from beginning to end. They also helped me iron out bumps near the end of the deal proving to be crucial to the success of my purchase.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

the was great

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

We refinanced our home and it was an easy process from start to finish. The online experience was simple and secure since we were able to upload documents instead of sending them through email. We were able to do the closing in our home, which was very convenient for us. Our Loan Specialist was Kyle Buettner and he was great. He was kind, helpful and always available. Both Kyle and Ashley Crump, our Loan Coordinator, made this a very smooth process.

headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

3 out of 5 Stars
Would Recommend

It seems nothing is their fault......but I would use them again.

Response from Veterans United

Thank you for the great feedback Michel! Your comments have helped us consider ways to influence third parties and help them improve communication with one another. We are grateful for your business and we look forward to serving you in the future.

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Josh Hulen

Loan Officer: Josh Hulen

NMLS# 1925263

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Whitt

Loan Officer: Lindsey Whitt

NMLS# 1944686

5 out of 5 Stars
Would Recommend

Thank you to the entire staff at UV. You made our home buying experience easy.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

3.5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

Veterans United was very professional from start to finish

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

My wife and I were very informed and Mark Sexton helped us improve our first home buying experience!

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

just a final thank you to Veterans United and Mary Ann Langdon for all you did to help us get our new home.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

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5 out of 5 Stars
Would Recommend

Wow! Veterans United was amazing. They were on top of everything and communicated with my wife and I so that we had no surprises. Great experience.

headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Veterans United makes getting a home loan or even refinancing so easy. I really can’t imagine going anywhere else! Highly recommend!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

Veterans United was great. Easy website to maneuver. The customer support was amazing. And my loan specialist was amazing! She was always ready to answer my questions and it made the whole process seem simple! Thanks Chelsea!

headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

From my whole family, Thank You.

headshot image of Blayke Baxter

Loan Officer: Blayke Baxter

NMLS# 2026838

5 out of 5 Stars
Would Recommend

After shopping for hours and comparing multiple lenders I untimely selected VU for my re-finance loans. While most of the reputable lenders offer competitive APRs and fees it was the customer service and care from my Loan Office Mr. Danny Freeman that lead me to choose VU. We chose VU to re-fi out primary home and Danny went way beyond what I expected in providing us with a smooth and streamlined loan process. So when it came to re-fi our investment property it was a simple decision to sat with VU and Danny. In today's digital environment it's rare to have that old time personal interaction. Danny was with us and accessible to us almost 24/7 and was able to accommodate 1 one 1 communication despite my odd work hours. If I had a 3rd property I would choose VU again. Shop around and compare rates, VU is comparable to all others, but you can't beat the service. Thanks Danny and the entire VU team. VU is great, the speak veteran language and make you feel important. Where the other TV lenders are only interested in pushing you into a quick signature. They are not a high pressure company. Most of the other guys try to scare you into singing with them by telling you that rates will go up or that competitors cant match their rates VU offers to review and match most all the other lenders offers. They were patient and seems to truly care about me and my needs. They even looked at other options outside of VA backed loans. I believe they wanted me to get the best deal possible even if it was not from their company, that is rare in today's economy.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Overall 10 out of 10! Veterans United did an amazing job in winning our business from a different loan provider and the overall experience was painless. Thank you to everyone that worked on this, you were all truly amazing!

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

4 out of 5 Stars
Would Recommend
headshot image of Travis Hurdlow

Loan Officer: Travis Hurdlow

NMLS# 723804

More Reviews

See all 428,156 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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