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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,517

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,517 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Erin Craig

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

The entire process was easily navigated by uploading all the requested documents. Couldn’t be happier with my experience with Veterans United!!

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

4.5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Whitlee Goostree

Loan Officer: Whitlee Goostree

NMLS# 1188778

4.5 out of 5 Stars
Would Recommend
headshot image of Corey Nichols

Loan Officer: Corey Nichols

NMLS# 1483214

5 out of 5 Stars
Would Recommend

Team was outstanding. They were very helpful and were quick at getting back with answers to any questions I had day, night, weekend. Even tho there were a few bumps in the road that I inadvertently made in the process they were always very kind and professional and quick to get things back on track and going smooth again. I can’t thank this team enough for their hard work and for making the loan process as stress free and simple as possible. Thank you guys so much. My wife and I are so great full to have had such a great group of people to help make our dream of being home owners possible.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4.5 out of 5 Stars
Would Recommend

I have and will continue to recommend this company to anyone that I can.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

I was a little worried about going through the home process by myself while my husband was overseas. Veterans United offered plenty of support and resources to make my first home purchase a memorable one. At times I felt that it was such a headache but looking back I can’t remember a time when I was overly stressed out. They are constantly offering help and sending links/contacts to take some load off your back. The checklist on the VU portal was super helpful and reminded me of things I needed to get done without having to put much thought.

headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Easiest and most hassle-free mortgage experience I have ever had.EXCELLENT. Always available and promptly answered my questions. Easy to talk with and showed extreme patience while dealing with a "NERVIOUS" home buyer.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

The team was very professional and knew what they were doing. They made this experience very smooth for me and my family.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
Would Recommend

A big thanks to Karol and Melissa Hodges for putting up with me and doing the extra.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

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4 out of 5 Stars
Would Recommend

We also worked with Nicole Richarson who was phenomenal at keeping us informed and answering our questions. She was willing to work with us to overcome communication difficulties and the challenge we had with our loan. She responded to emails, text messages, and phone calls quickly and courteously. Nicole was willing to break down multiple parts of the process so we could understand them better and included detail that would help answer follow on questions in each of her responses. Additionally, Amanda Butler responded very quickly to the question that we had for her and provided detail and specifics for clarity. These two ladies were key in getting our loan closed with all details finalized.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend
headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
Would Recommend

Veterans United honestly made purchasing a new home less stressful than usual. They kept me updated on every step, explained in detail what was required from me and how to complete them, very responsive to all my questions and I never had to wait more than hour for a response, even on the weekends. They assigned us an amazing real estate agent to work for both the selling of a home and the purchasing of a home. I highly recommend Veterans United, you won't be disappointed.

headshot image of Caytlyn Smith

Loan Officer: Caytlyn Smith

NMLS# 1822504

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

I had a great experience with Veterans United! They are here for the Veteran and were very helpful during the entire process! A+

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

3.5 out of 5 Stars
Would Recommend
headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

More Reviews

See all 430,517 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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