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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,922

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

The loan adjuster was a mess, not sure if he's a part of this process, but I would've went with a different loan office if I wasn't that far into the buy. He clearly didn't have a checklist of items he would like to request or how detailed he would like the responses. It was a lot of back and forth while I was trying to work (from home) .

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Jodi and her team were amazing during the entire home buying process. Always available to take my calls and to answer any questions I had. I would highly recommend Veterans United Home Loans.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Dealing with Veterans United as my mortgage company I am truly grateful. This whole process was easy, stress free, and quick I am truly grateful to have met Laura Shackleford and her team they have worked hard to answer my questions to my understanding. Because of their outstanding professionalism I would recommend Veterans to United to anyone that is looking for a mortgage company that's military affiliated. Thank you so much. God Bless America!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Taylor Clark is literally the best loan officer out there. There's absolutely nothing I can put into words that express how grateful my wife and I are for his assistance along the way. His knowledge and expertise are unmatched. His ability to work with our schedules was so appreciated. While other lenders would only reply up to a certain time, Taylor would work tirelessly until all of our questions were answered. He went above and beyond to simplify our process and make sure we understood each piece of the puzzle. He was the best point guard I could've asked for leading the process and coordinating between both real estate agents and title. Highly recommend Taylor to any buyers out there!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

I never would have imagined myself here today;
if ever in your life you feel like the world around you is caving in- remember the battles you’ve already won, and keep sight of the life you imagine yourself living. Don’t stop until you arrive there, because you are capable of peace and stability in this life, even when it feels like the odds are against you. You get to choose what happens in your story, start writing, be grateful for everything.

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend
headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend

The team at Veterans United Home Loans assisted in making this home-buying-experience a pleasant and friendly one. They were available at all times to respond to inquiries. We are incredibly thankful and appreciative for the wonderful experience.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Michelle Dapkus, Jessica Erb and the Scott team were fantastic and truly a pleasure to work with.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I recently worked with Max, Jill, Eric, and Jenny at Veterans United to purchase a home. This team was extremely considerate, knowledgeable, and professional as they guided me through the process. I wholeheartedly recommend Veterans United, and this team in particular, to any Veteran seeking to purchase a home.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

I want to thank the entire veterans united organization and most importantly thank Aldin and Thomas. You guys have made me very happy and I wish I could give you guys a 100 instead of a 10.
Very satisfied with the new home and I will be referring veterans united to other service members like mvself. Aldin and Thomas you guys are the Best,

headshot image of Aldin Kovacevic

Loan Officer: Aldin Kovacevic

NMLS# 2093948

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Made the process very easy. Even the title company and agents were praising how smooth the process was

headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
Would Recommend

I’m impressed with the level of professionalism from the people that help us. I always recommend VU to all the people i know.

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

For all the veterans that are listening va home loan is the best take it from Mr Mack a retired veteran and satisfied.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Special thank you to Jens, Kyle and Edward as well. Thank you everyone!

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

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4.5 out of 5 Stars
Would Recommend

Overall, my experience was incredible. The team was patient when insurance threw us a curveball. The communication and constant reaching out was what stuck out to me the most. My only complaint, and it has nothing to do with the people themselves, is that the entire to-do list should be posted from the beginning. I understand more "tasks" come up as we go along and not every buying experience is linear but if there are "tasks" that must be done that are known from the beginning it would be beneficial to see them all.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

10000/10 best experience!!

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

Very informative and helpful throughout! Thanks for overcoming the time zone barrier and communicating effectively throughout the process!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars
Would Recommend

it was all good think you.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

They helped me so much, was with me every step of the away. Wished I called them first

headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

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