Veterans United Home Loans is a very caring Company. Their Staff is very helpful and knowledgeable.
I have no confidence in Veterans United after my experience. The lack of communication and the incompetence on the day of closing shows they have no concern for the veteran community. Lastly, final closing cost increased by $5k at the very last minute, 4:15 pm on the day of closing, which we were initially scheduled for 2pm.
Response from Veterans United
Hi Lucas, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience. One of our Client Advocate team members has been in contact with you and together we were able to outline a positive resolution. It is our goal to provide consistent and personable communication to everyone we serve. Please reconnect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
I honestly appreciate all you guys did for me and I can never thank you enough for the great job this team for did for me.
I would recommend any veteran who is looking to purchase a home to give Veterans United a call. They will go out of their way to help get you in the home you choose.
I had my doubts at first but the team of people that helped me through the process was more than helpful. I just want to say thank you to Jason Crone and his team members for all of their help, time, and support.
The whole team was awesome. Also, the rate that we received was unbelievable.
THEY ARE PROFESSIONAL, HARD WORKING, KNOW THERE JOBS AND GET THINGS DONE, WOULD GIVE THEM MY RECOMENDATION WITHOUT ANY RESERVATIONS. MY TEAM STAYED ON TOP OF THINGS FROM START TO FINISH, THEY ANSERED ALL MY QUESTIONS IN A TIMELY MANOR AND TOOK TIME TO EXPLAIN THING IN DETAIL SO I COULD UNDERSTAND THE PROSESS, ND THIS MADE ME COMFORTABLE.
Professional and organized process and friendly service.
The whole process from beginning to end ran pretty smooth. The loan specialist and the realtor were in constant communication with me which made the process less stressful.
We are so thankful to the entire Veterans United Team from Pre-qualification to closing. They provided personal and expert advice; they were available whenever we had questions; they personalized our experience by mailing my husband a pair of socks that said Sempre Fi; and most important they provided a heartfelt and genuine service to my number one Veteran, Retired USMC MSGT Adams !
I would not hesitate to call Veterans United Home Lians and work with them whatever your needs would be.
I recommend any Veteran to use Veterans United to get the best home buying experience!
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We have NEVER closed on a house so FAST and EASILY!
THANK YA'LL Sooo much!
Mike and Susan U.
