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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,394

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 430,394 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

This was so easy to navigate and my Real Estate Agent, Julie Wycoff was absolutely wonderful. Promptly responding to any questions and worked hard to help me get my Perfect Home!

headshot image of Danielle Jones

Loan Officer: Danielle Jones

NMLS# 2007146

4.5 out of 5 Stars
Would Recommend

Overall the loan process was well executed and required little further interpretation.
Well done!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

I never used my VA before because they could never beat the conventional rate. This was not the case here. Veterans United was the lowest rate I could find, also, if you are a disabled veteran you may be entitled to other benefits depending on your rating.

headshot image of Melody Remular

Loan Officer: Melody Remular

NMLS# 489886

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

1.5 out of 5 Stars

I can't recommend Veterans United as a VA lender in a sellers' market. It's clear that they've made efforts to streamline the very difficult process of meeting VA requirements, but in our experience, their underwriting department several times failed to bring issues to our attention until just prior to closing - each time resulting in our having to beg an angry seller to extend the closing date rather than allowing the deal go out-of-contract and select from the many other bids she'd received.

Response from Veterans United

Hi Eric, we value your honest feedback and for taking the time to provide this information. We appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your overall experience with our teams and process. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please do reach out to us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend
headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars
Would Recommend

we found that veterans United was very professional and very good company to work with

headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

4 out of 5 Stars
Would Recommend

Yes I am thankful I have my new home!!!!!!!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

I was very pleased and thankful for the speedy closing,and for the whole team staying in touch withus through this process. They were very helpful with my questions and provided all the information I needed. I would highly recommend them to anyone. Thank you Veterans united. 5 star service.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Jamie Booth

Loan Officer: Jamie Booth

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Thank you Veterans United. If you ever need this disabled, old Marine, all I can say is Semper Fi!

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

I had a wonderful experience with Veterans United. The team of people working with my family made my experience pleasant and peaceful. Thank you all for the work that you did in helping us purchase our first home.

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

What a fantastic company that serves the needs of veterans! This is by far my best home buying experience. I'm happy I chose Veterans United as my home loan provider!

headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

4 out of 5 Stars
Would Recommend

Just do it! Trust these guys to have your best interests at heart. They know all the ins and outs of financing for Veterans and are very nice to work with too.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

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5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Very efficient company to work with. Customer service at its best!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

The rest of the personnel that help is amazing. Is the first time I had a concierge to help me with all the moving things from cable TV all the way to my new utilities.

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

1 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

This was my 3rd experience with VU and Janeanne. As always it was wonderful! Will be using again in the future for our last PCS move to our forever home.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

1.5 out of 5 Stars
headshot image of Jason Richards

Loan Officer: Jason Richards

NMLS# 2015623

More Reviews

See all 430,394 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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