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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,188

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,188 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The whole team was great. !!!! They understood the assignment!!!!

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Thank you a thousand times over! This was a very big moment I’m our lives being that we are the first people in either of our families to become home owners. Thank you for making the process easy and taking the time out to ensure that we understood everything that was happening! 10/10 would definitely recommend!!!

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

I wouldn't own this home if it wasn't for John and his team working with me in so many ways. Whether it was helping me get funded by working with non-standard companies to bulk up my credit scores (utilities/cell phone, etc) to helping me get my VA Certificate of Eligibility, they made the whole process so manageable. Special thanks to John, Jaclyn and Jordan for working with me as well as everyone else on the team that I didn't talk to but helped provide support. Thanks again for my new home.

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

The whole team was great. Everything and everyone. What shocked me they even worked on the weekends. That was great. The whole team deserves a 10 out of 10. I would recommend and the are very easy to work with.

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Justin is a Mortgage Rockstar! A Master at Client Relationship. An amazing Ambassador for Veterans United!

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars
Would Recommend

Just know, clients think they are important and should be treated that way. I know its hard when you get overwhelmed, but clients do understand that side of it.

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

My second VA Home Loan purchase and each time the process and service has been exceptional! I would recommend VUHL to any of my fellow service members.

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Veterans United made a very scary, complicated process significantly easier on our family. As first time home buyers, the process can be extremely overwhelming. Their patience and open communication made everything easy to understand, and seem manageable. I couldn't recommend working with VU to my veteran peers, and we will be using them again in the future!

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend

Thank you V.U. for helping our family purchase our home providing the security and peace of mind we haven't had in a long time.

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

My wife and I just had our first daughter and I’m glad I went to Veterans United to help me and my family finally find a place to call home. Big thanks to y’all and definitely Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

After a 2 year house hunt finally got it and everyone on my loan was outstanding and great to work with. Everything was explained very thoroughly and there was no hesitation for help.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

You guys rock!

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Our home buying experience turned out to be a roller coaster of emotions. We did not expect all the ups a downs during inspections and negotiations. Thankfully my team was exceptional in their jobs and helped us in every step. They kept us informed and were always quick to respond to any of our concerns. I can not say enough good things about all of them. Their customer service is exemplary and that is exactly what we wanted when making the biggest financial decision of our lives.
I wish I could say more but I will simply say to everyone in my team, thank you.

Loan Officer: Hannah Liebhart

NMLS# 1884776

2 out of 5 Stars

I feel like my loan officer dragged his feet on this property as for as closing goes. I jumped through every hoop and got all the required paperwork to them in the time needed in order for closing. However, the closing date was pushed back due to a pest inspection issue which I had no control over. When I asked what the issue was I was told that the pest inspection could not be read. Well I also received a copy of the said pest inspection in question and I could read in perfectly fine. I feel like this was used as an excuse to push closing back when it did not need to be. Plus again I was the last person to know about closing and had scheduled time off for unloading and unpacking my belongings. The closing being pushed back put more stress and strain on me to get everything done in a much smaller timeframe

Response from Veterans United

Jamie,

It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend

Overall a great experience. The team understood what I needed and was able to break down the homebuying experience into something I could understand as a first-time buyer.

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
Would Recommend

I appreciate the hard work from the entire Veterans united team. I could not be happier with my new forever home!!!

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

We actually went through the home buying process with this amazing team TWICE. The first home contract fell through days before closing when tidewater was invoked, and an equitable agreement with the seller was unattainable.Within days, we went from having plenty of time to move into our new home, to having given notice at our current residence and only six weeks to find a place to live.Needless to say, we felt discouraged. But, Zane and his team weren't. They encouraged us to keep looking while they prepared our file for a new contract. So...we did.We scoured the ENTIRE state of Texas, and found the perfect place. Under contract again, Zane and our team got to work. We were on pins and needles awaiting the appraisal, and days before closing, it hit! TIDEWATER. So we scrambled. This time with the incredible work of this amazing team, WE CLOSED! We have what can only be described as our dream home!Zane Hildreth, Bryan Oldham, Chris Perkins and those behind the scenes have been tireless in their efforts to assure our success. People get up every day, go to work, go home, and on and on and on. They don't always know the impact they make with the work they do and the way they do it. We want you to know and somehow understand that this is not just a sale. Their professionalism, encouragement and generosity of spirit has given us a gift we haven't had in 5 years...a home of our own! They've changed our lives, and we will be forever grateful!~ James and Renee Gragg, Homeowners

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

I'm enjoying my house. Everyone did a great job helping me. All the gifts are sweet and thoughtful. Thank you all! XOXO from a very happy homeowner. Tiffany

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

More Reviews

See all 348,188 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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