Got to have the team I had. Not sure how many people work here but the team that helped me should train the rest.
This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!
I enjoyed working with Dustin and his team. They were very nice, professional, and easy to work with. They made the entire process a pleasure, and I truly appreciated the patience they had with me throughout. I would highly recommend them to anyone looking for a smooth and positive home-buying experience.
Only issue was someone ordered the appraisal late & caused a delayed closing. It all shook out Ok though.
Excellent service Jodi, Sam, Madeline and Thomas. Even my realtor was impressed by Veterans United!
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VIRTUALLY FLAWLESS PROCESS, SERVICE AND CLOSING VERY MUCH APPRECIATED!
Tyler was very responsive and addressed all my mortgage questions. He helped me get a solid rate.
Kim and her team went to bat for me 100% and they will never know how much I truly appreciate them!!
I am my own reason for deciding on a 9 versus a 10. Because of my ineptitude for using my smartphone and doing things technically, it was harder for me than I'm sure it would be for most people. Therefore, my only suggestion is that in that there are things like MS-DOS for dummies, etc perhaps your format can be Veterans United for dummies, LOL. That said, I would highly recommend Veterans United for anybody wanting to move their VA loan or to initiate a new one.
Every single person on my team made a lasting impression. I’m am extremely grateful and thankful for their support for me and my family.
Poor communication internally led to delayed closing. Not all options were communicated to us as buyers. Very disappointing experience
Response from Veterans United
Hi Hunter
I'm sorry your experience left you feeling disappointed. Buying a home comes with enough moving pieces, and you should be able to count on clear communication throughout the process. I can understand how frustrating it would be to experience delays and feel like you didn't have all the information you needed to make informed decisions.
If you're open to sharing more, I'd appreciate the opportunity to learn more about what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Tansee and Sean were fantastic
Seth kept all the details straight forward and kept us updated with all information . The application process was very quick and easy as well as the closing.
Robert made my home refinance process smooth and stress-free from start to finish. He was knowledgeable, professional, and always available to answer my questions. He kept me informed throughout the entire process and worked hard to make sure everything stayed on track. I truly appreciated his honesty, communication, and dedication to helping me get the best outcome. I highly recommend Robert to anyone looking for someone dependable and easy to work with during a home refinance. Thanks again for all your help!
Very good guy to work with. Initially I was a little peeved at his methods but they were what was needed for this move. In the end I appreciated his operations.
Ty was Awesome !!
This team was amazing to work with! We were on an accelerated timeline, and they went to bat for us on multiple fronts to ensure we closed on time.I highly recommend them to anyone looking to purchase a home!
10 is not a high enough number. You guys took from dreaming to home ownership in less than a month and did all the heavy lifting for me.
Everyone is great and worked well with me
