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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,991 reviews
648 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,991 unfiltered reviews

Starting on Page 55 of 15,800. Return to Page 1

5 out of 5 Stars

Jamie Hughes and the entire team are top-notch! Information came our way regularly and in a timely manner, and if we got stuck, Jamie was easily available to answer questions. The VU web portal is extremely intuitive to use when you are in the loan process, and the website has all kinds of great tutorials and other info.

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

This was my first time buying a home. These guys made easy and comfortable going through the process. They answered all of my questions and didn't make me feel dumb even though some of my questions may have been. I would definitely recommend using them for a VA loan.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars

Very great people and super helpful entire time.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

3.5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars

This team worked diligently to have my property close on the expected closed date. During this transition they kept me in the loop and explained the entire process to me. I couldn't have asked for a better team because my job consist of takes up most of my time they understood what needed to be done for closing to be executed in a timely manner.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

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5 out of 5 Stars

Absolutely loved working with Steve and his team. Super knowledgeable and professional and helpful at every turn

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Kenzie was so helpful and knowledgeable throughout this whole process with my endless questions. I am so appreciative of her support! She made this the easiest home buying process I’ve ever experienced. Her team was also very helpful and knowledgeable, y’all have a great team over there, and I will be returning to Veterans United once I’m ready for my next home

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

The team was great and I know my situation wasn’t easy. I didn’t get everything I wanted but they somehow managed to get me more than I was prepared for after all the ups and downs, thru no fault of their own. Super happy with VU and would/will recommend them, no doubt about that!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Photo submission from Joshua B.

I pray my home owning path crosses with Veterans United again, because as a first time home buyer, the process was easier than everyone tells me. Thanks again VU

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

This was a refi and second time working with this exceptional team of pros. Never a worry from the start. Derek K. and Justin were on top if everything needed and kept things on track. You will be happy you went with Veterans United as they are absolutely the best at this hands down!

headshot image of Derek Kriegshauser

Loan Officer Team Lead: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Shawn and his team were very helpful and they were very quick with their replies and answers to the many questions we had. It was a pleasure working with them and we would 100% recommend them.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Very professional and helpful in all aspects.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Everybody was very pleasant and informed. They always had my interests at heart.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

3.5 out of 5 Stars

Constant questions about my employment for the underwriters made it very stressful

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Kyle, our loan officer, was amazing and is one of the reasons that we decided to go with Veterans United. He was extremely informative and able to provide answers to all of our questions.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
Photo submission from Maylynn P.

Thank you from the bottom of our hearts for all of your help to get the loan and for assisting us with all of the papers. It has been a pleasure to work with all of you! You will always be our go-to and we have already started to spread the word about your amazing team! Thank you all again for the great work!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Veterans United has an incredible team, and would absolutely recommend them to our friends, family, and fellow veterans.

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

4 out of 5 Stars

Since Veterans United is a national lender, there were certain benefits I was unable to utilize. Before making a decision, contact local lenders and compare their offerings to ensure you receive the maximum benefits available. Some lenders may not proactively highlight all available programs, so doing your own research can pay off.

headshot image of Ann Faaborg

Loan Officer: Ann Faaborg

NMLS# 2767879

5 out of 5 Stars

My experience was wonderful. The team always reached and was there if I had any questions.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Worked with us thought out even the hard part

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

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