I like that getting things done was a team effort and Veterans United will do their hardest to make things easy.
Veterans United commercials honestly do not do it justice. It's is everything they say and more. I couldn't be any happier with Veterans United and the staff working on the loan. Thank you all from the bottom of my heart.
On point kept all parties involved on task.
I was very grateful that I got these loan officers. Via willing to bed backwards to help you get your house. I was very grateful that I was able to have their help and getting my dream house. I look forward when I get my second house to use them again.
You guys have been outstanding to deal with. We really appreciate the services we received through Veterans United!
Not much communication, speaking with disrespectful tones. Without Realtor Miss Stephanie we as buyers would've been lost without her during this process. The process wasn't very timely when it involved loan personal, lack of communication.
Response from Veterans United
Hi Collins,
I’m sorry communication throughout your homebuying process left you feeling unsupported and that some of your interactions came across as disrespectful. You deserved clear, timely answers along the way, and I’m glad Stephanie was there to help you navigate the process.
I’d appreciate the opportunity to hear more about your experience. Please contact the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.
My experience with Veterans United was amazing. They always answer my questions when I call. They called me with updates pretty much daily. They split up all the task to make it easy to get everything done without getting overwhelmed. I would definitely recommend them.
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Megan was a Rockstar! She helped us out tremendously.
Jeff and his team were amazing to work with. He took time to walk us through everything and answered all our questions. He is extremely knowledgeable on all things regarding VA loans from locking in a terrific rate to my tax exemption status. The whole process was quick and efficient. If you’re looking to purchase a home in NJ, Jeff is your man! When you have the right loan officer, buying a home isn’t stressful.
As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!
Process went very smoothly and Dava and Jared were great to work with.
Chris Hill and the team were excellent. They made the process easy and enjoyable
I had a really good experience from the initial email informing me about VU. all the way to closing! Craig, Sam, Emily all treated me well from the get go and heard all my worries. I would highly recommend Veterans United to anyone ready to purchase a home!
