I can say enough about how helpful and knowledgeable Bryan and his team are. They are also quick in responding to messages and phone calls. They made this entire process relaxing and easy
Too much BS plus this is my 6th home and I have never had to pay out as much as I did would never recommend your company and as soon as I can I am going to refinance with another company
Response from Veterans United
Hi Eric,
I'm sorry to hear how disappointing this experience has been, especially given that you've purchased several homes before. I understand your frustration with the amount you paid at closing and your decision to consider refinancing elsewhere. I don't want to dismiss your concerns or offer empty words when you're clearly unhappy with how things went.
I'd appreciate the opportunity to review your experience and better understand what happened. If you're willing, please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Overall pretty smooth experience. Communication was effective at making the process easy.
We truly cannot say enough amazing things about Madison at Veterans United! From start to finish, she was absolutely incredible to work with. Buying a home can be stressful, but Madison made the entire process so much easier with her kindness, patience, and constant support. She was always there to answer our questions, keep us updated, and make sure we felt comfortable and confident every step of the way.What really stood out to us was how much she genuinely cared. We never felt like just another client, and she always went above and beyond to make sure everything went as smoothly as possible. Having someone so knowledgeable, dependable, and supportive throughout such a big milestone meant more to us than she probably realizes!We are beyond grateful for everything Madison did to help us get into our new home. Veterans United is so lucky to have her, and we would recommend her to anyone looking to buy a home! Thank you again, Madison, for everything! ❤️
There’s a team that will help you every step of the way any question that comes to mind they will you thru it
I have no complaints! Everyone on this team deserves a raise or a promotion!
Didn’t think it was possible at first but this team makes dreams come true
I was recommended to Veterans United Home Loans by my brother who is also a veteran. My home ownership journey has been a very challenging one to say the least. But as soon as I signed up with Veterans United Home Loans, they walked me through the prequalification preapproval and approval steps. Justin and his team played an instrumental role and changing the lives and the lifestyle of my family. I couldn’t be more grateful!
Everything was smooth and efficient.
The team at veterans united was amazing. They cared about my family and situation personally. They helped at every turn. This is where I will always go to get a VA home loan. No lender or team has ever worked so hard to help.
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Everyone is nice and kind to work with. This is the second home we purchased with the VA.
Spencer, Mariana, and the rest of the team did an outstanding job. Always willing to help and answer any questions I had about the process and anything else.
Could have done it without my Team!
Team Kait & Team Katie
Would have liked a little more clarity on locking in rates.
Deals very well with people. Especially first time buyers!
Everything was fine and just pleasant for me.My first house.Thank you , appreciate you.
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Super helpful, responsive and always available, from the beginning all the way to the end
Excellent Experience from Start to Finish!I had a great experience working with Jon O. and his team at Veterans United throughout my home-buying process. As a first-time homebuyer, I really appreciated how helpful, patient, and responsive everyone was. There were a few challenges along the way, but Jon and his team worked hard to find solutions and make sure everything stayed on track.Jon was always there to answer my questions, explain things clearly, and guide me through every step. I never felt like I was going through the process alone.I’m truly grateful for all their hard work and support in helping me close on my new home. I couldn’t have asked for a better team to work with. I would absolutely recommend Jon and Veterans United to anyone looking to buy a home, especially fellow veterans. Thank you all again for making this possible!
Veterans United commercials honestly do not do it justice. It's is everything they say and more. I couldn't be any happier with Veterans United and the staff working on the loan. Thank you all from the bottom of my heart.
Team members were awesome and Schandler was very prompt and helpful
This is a great team!! We have been so impressed, with every aspect of the process! Absolutely wonderful!! We highly recommend, using this wonderful service!!
