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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,901

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 424,901 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Attention to detail a personal interest in each and every thing that was needed to be done was done on time efficiently effectively outstanding

headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

The team veterans united walked me through the process can not go wrong using them for your home buying

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

Both Jeremy and Kathleen Wyble were very helpful. They explained the process and helped get over the rough spots.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

What an amazing home buying experience. So quick and efficient that our title company was impressed. First time buyer here and was extremely nervous, especially in this market. Tim Langdon and Diana Ess are one of a kind. I couldn’t imagine going through another home purchase with anyone else. They have set the bar so high.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

It was a very smooth and good experience using Veterans United and their staff.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United for a VA loan. We recently refinanced our VA loan, and the process was easy to do online. We were also assigned a loan officer who was available to answer any questions and kept us informed during the entire process. This shows an eagerness to help the people who have served in the military, which is much appreciated.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

They have made home buying much less cumbersome; Their screens are easy to work with. You always know where your at at every stage.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Works just like the military, hurry up and wait. They do a good job though.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Veteran United Home Loans was a pleasure to work with. They are very knowledgeable and hard working. Most importantly they treat you like a person and not another sale.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

4 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend

I’m a first time home buyer and my experience with veterans united was excellent. I will do business with them again

headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Working with veterans United was easy with understanding the paper work also easy to get hold of your agent . Very please with how everything went with my agent Bobby Moss and his best interest on my behalf . Thanks again Bobby Miss.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

This is my second mortgage with VU and it has been a smooth and efficient process every time, I would definitely recommend to my friends.They have gotten me the best rates; the online document signing process is much better than I have experienced at other businesses; and, they are there if you need someone in person to talk to, you can't beat that.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

3 out of 5 Stars

This was my first time using a VA loan but I assumed that this process would give some credibility to a veterans honesty and integrity. This seemed to be questioned throughout the process.

Response from Veterans United

Hi Adam, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when requests for further documentation or explanations are needed. Our commitment to serving you is ongoing and we are glad that parts of the experience were positive, though we wish that to have been your overall experience. It is our goal to improve, so please do not hesitate to contact us if you wish to discuss things further.

5 out of 5 Stars
Would Recommend

Veterans United is a great company to do business with. VU makes the whole process easy and simple.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

4 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

The scary process of home buying was a lot less spooky when I was able to team up with Veterans United. From the very beginning, Bill Musick and the rest of the VU team were informative, leaving no bit of information in the dark. They were incredibly helpful and realistic with the process, and did everything in their power to make this so much more smooth than I had ever thought possible. I have never felt more safe when dealing with something as grand as homebuying. I will always and forever spread the word of how amazing they were to me and my Veteran husband. Veterans love VU! Thank you for everything!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

More Reviews

See all 424,901 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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