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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,347

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,347 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

If you are a Veteran in need of a home loan the staff at VU will take great care of you. I couldn’t be happier with my decision to use them. From start to finish even from the early beginnings of improving my credit the team at Veterans United was there to help

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

3.5 out of 5 Stars
Would Recommend

I value VU as a lender and home buying/selling facilitator however, due to the numerous communcation failures and the unexpected issue with utilities resulting in flooding and water damage to our new home, this has been the worst home.buying experience for my family.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

They helped us so much and are so caring. Definitely helped us go in the right direction and get stuff sorted out quickly and efficiently! Such a lovely group of people. Made the whole experience much more enjoyable than I know it could’ve been. They helped us have the best first home buying experience

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

This was an easy home buying process and I would use Veterans United again in the future if I needed to purchase another home.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

4 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend

The experience of having Veterans United for our mortgage company was the best choice we could have made. The site we used to complete documents was easy to use and I could download the ones I wanted at any time. The team answered any questions I had in a timely manner. Everyone was very up beat which made it much easier to communicate throughout. Thank you all. Clara and I wish everyone the best.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

4.5 out of 5 Stars
Would Recommend

I would recommend friends and family to consider VUHL as they shop rates

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Overall excellent experience

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Second purchase, great team.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Exceedingly patient, understanding, and helpful! Outstanding team! Thanks for everything.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
Would Recommend

I had a fantastic experience working with Jeremy, Kaylyn, Sarah, and the rest of their team!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
Would Recommend

Jake Hanson was hands down the best loan officer I have worked with. He was not only super informative, but he took the time to answer all of my questions and never made me feel like I was taking up his time. I highly recommend Jake to anyone going through this stressful homebuying process.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars
Would Recommend
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Thanks for everything!

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

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5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

They worked so hard and answered all questions I had

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

Awesome smooth experience, Thanks to all

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

More Reviews

See all 424,347 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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