The entire team was just on point. Every time. I’ll highly recommend to every Veteran I come into contact with.
This is my third loan process with Brian Jahnsen and Veterans United. The process is so seemingly easy...the horror stories that I had been told about VA home loans had me feeling very apprehensive but Veterans United has taken care of me each time!
Veterans United is supposed to be good, however, we heard a lot of things about extra fees being charged if your loan officer is not a local agent. They charge a $695 underwriting fee. Beware before you apply. Also, do some research on your loan officer. My loan officer went missing after our offer was accepted by the sellers and the loan process started. It would take days to have our questions answered.
I'd also like to rate the law office of Melissa Tzanoudakis who worked with all of us on this a 10/10. Melissa along with the Veterans United team and Joanne made a very effective team and did a great job.
Thank you!!
Just a little more communication would have been helpful.
If you are a veteran looking to buy a home and great service is a must; don’t search any further! Veterans United Home Loans is the place you want to go. If professionalism, is important to you; you will find it right here!
Come on and join the family of veterans who have been serviced by this great company “Veterans United “ and have found our forever homes!
It is hard to improve on excellence.
Everyone at Veterans United was easy to work with. Thank you!
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Definitely cant go with out mentioning the outstanding effort by Julie Cute to be the glue to hold this entire thing together. Her actions and support played a HUGE role in keeping the ball moving forward. Even during personal emergencies, she still sacrificed her time and energy to make contact and provide the members involved with "real time" information. Her dedication is unmatched when it comes to helping this nation's veterans. Please make sure she is also recognized for such an amazing job.
All stages of the process were clearly defined and help was only an e-mail or call away. Communications from the Veterans United team were proactive and prompt.
Brooke and Ben helped us tremendously, they kept our circumstances under consideration the entire time. When it came to an attorney taking his time they did not let up until said person would respond. Huge thank you to everyone that was on our team!
Veterans United was the best lenders that were willing to work with both me and the local real estate laws and agents. When my credit wasn't quite high enough they didn't ignore me and told me what I needed to do to bring it up to get my house. They were so friendly and helpful that I would recommend them to any veteran who wants to buy a house.
The entire team handled any question or concern I had but for the most part because the process was so well layed out, I had little questions.
This was my first-ever home purchase in San Antonio's deeply "seller-advantaged" market and my VA loan officer was still able to offer me incredibly competitive rates and discounts that offset the costs of homes in the local market today. In addition, I encountered unique and hard challenges throughout the buying process that my loan officer smoothed out with the greatest of ease and met the closing date with time to spare. This left me with a fantastic first impression of acquiring a VA loan. Should I ever buy another home, I will definitely stay with VeteransUnited!
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Make sure you get a real estate agent your happy with, It is an argumentative and just feels like he took the money he made and ran
