The home refinance process was easy and painless. Devin and Derrick were professional, knowledgeable, & ensured I knew what was going on every step of the way. Veterans United is a great company and I highly recommend!
My loan specialist , Shannon Colling is in desparte need of additional training,
Response from Veterans United
Hi Frank, thank you for taking time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. Our Client Advocate team would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.
Veteran United team is very knowledgeable and help me every step of my home buying process to moving. Marianne Martinez provided awesome Concierge services, Kate Humbree, Loan Coordinator, very proactive, kept us on track every step of the way with loan process. Great Experience!
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If you're a Veteran definitely go with Veterans United. I wouldn't go any other way.
I have now purchased two homes through Veterans United and both times it has been a pleasant and painless experience. They are so personable and even sent my son a gift for his surgery. Matt was ALWAYS available and responsive throughout my experience. I highly recommend him. He has done a wonderful job.
Veterans United provided me a clear and concise mortgage experience. Each staff that I worked with was an expert in their area of responsibility. I would work with them again if another opportunity presented itself.
Veterans take note: This is the place to go for a VA loan.
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Julia, my Loan Coordinator was available by phone or text to answer questions and on the few occasions she was unable to answer my call, I received a call back within the hour.
She made the process extremely easy. Julia's customer service far exceeded any I have ever experienced.
Wendy was an amazing Loan officer to me and Samantha was amazing at answering all of my questions, overall a 5 star experience from their team!
