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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,142

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 401,142 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

3 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

My first conversation with Ashlyn with VU was very informative, she took her time to explain the home buying process. Rob & Cheyanne explained in detail what another lender wouldn’t take the time to explain to me. The other lender would always give me the run around about closing costs and they would take days if they got back to me. Ashlyn, Rob, and Cheyanne responded quickly, and when I asked the same question twice sometimes to make sure I understood it, they would take their time to explain everything and provide me with paperwork to back up what they said. They all were AWESOME to work with. My experience with VU was outstanding! They helped our dream come true. Thank you!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

Veterans United portal: I really liked the portal. Very user friendly was so easy to navigate. The Meet your team was so nice to put a face to voice. I like how the portal broke down process of the morgage.
Title processing: Great. I was involved in choice of the named company. Even though they were on the west side of the U.S. the process went pretty smooth.
The Veterans United team used all the communications applications, Voice, text, and email to keep process updates. Example letting me know via text, email and phone call to let me know I had a task open on the portal. All these little touches helped to make the mortgage successful.
Referral: plan to let everbody know they need to consider Veterans United for future mortgage needs. The only thing that could have rated this process more than 5 stars would be meeting team in person or even meeting Rob Riggle. I will say we rate your sevice but inorder for the procees to work the customer must be proactive too!
Thank you! MONA S.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Ali and her team were phenomenal! They were extremely patient with me while I was on deployment to get my loan process started prior to my returning before I PCS. The communication between Ali and her team were superb and on point! Highly recommend Ali and her team! Will be reaching out to Ali personally if I need a Varsity Team with my next PCS!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

I am so glad I did not throw away the pre-qualified notice I received in the mail from Veterans United home loans. I scanned the letter with my iPhone, spoke with a loan officer, and then less than 5 months later, I purchased and moved into my first home. The process of purchasing my first home through Veterans United was a lot easier and less intimidating than I expected. Veterans United provided me with a loan officer, a loan concierge, and several professional real estate agents.I viewed probably 20 different homes, all recently renovated and located in clean, safe neighborhoods that offered a variety on lot sizes. I worked with the loan officer Mark Sexton and the real estate agent Dana West until I found the perfect home. The staff at Veterans United were professional and down to earth, which made it easy to ask questions and receive constructive feedback. Veterans United made the process of buying my first home quick and simplified.Thank you Veterans United for helping me find and purchase my dream home!-Samuel Young

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

I really was terrified of doing this. But the team I had really went above and beyond to make my dream of home ownership a reality. Thank you so much Tim and Haley and of course Laura.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Now that I'm in my home & you all made it painless as possible I just want to let you all know how thankful I am & your all in my prayers! God bless you all for giving me a forever home! I'm amazed to wake up to it every day. Truly a dream come true!!!!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is one of the best companies i had the experience of dealing with. it is a much better option than some of the other "VA" refinancing companies out there. A much better option!

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

3.5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

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5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Everything went great! Almost everything was done online which is super helpful. My team was very responsive and very helpful throughout this process. Everyone was great to work with. I would recommend them to anyone looking to buy a new home.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

4.5 out of 5 Stars
Would Recommend

Loved the fact that I was able to call or text with questions and within hours I had a reply from the loan team with answers

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

More Reviews

See all 401,142 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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