If you are a Veteran ~ I can not recommend more highly Veterans United! They have made me and my family feel like our sacrifices have been rewarded by providing lower interest rates and their business model gives you a team of 3 that are available to answer any and all questions.The process of buying our home could not have gone smoother and the only delays were self inflicted.When we lost one of our beloved dogs, I can not put into words how touched we were by the tenderness of your team and understanding that we were grieving and needed a little time. This understanding was gift enough yet the team went even further by sending a condolence package that included amazing toys for our remaining dog (his new favorites).The business model and the teams personal touch is what sets them apart!Kyle Drew and Liz helped us make our dream of owning our home a reality! You have everything to gain by calling Veterans United!
We were overwhelmed looking to purchase our forever home. But working with the VA Home Loan team and Derek Russell, for the 2nd time, was effortless. The online portal is a wonderful tool and is very user friendly. Made it easy to upload all the documents and information needed. For my husband, returning home was challenging but at least this process was easy. I highly recommend the VA Home Loan option. Everyone we spoke with were professional and patient. A huge THANK YOU ❤️ 💙 💜
Everyone is exceptionally helpful and very knowledgeable in their fields and helped keep the whole process moving forward quickly and smoothly. Highly recommend to anyone looking into buying a home or property.
Great experience especially dealing with some of the issues that arose with the property and the short closing date. Veterans United really rose to the occasion and stepped up their game to bring to a close.
Lance kept in contact throughout our buying process. He did an outstanding job same with Anthony
The Veterans United made the process so-o simple. Their "to do" list always let me know what needed to be uploaded and the uploading process was very easy. Even going back to upload additional documents was easy. They also processed our loan in a very reasonable amount of time and kept in touch with us the entire time the loan was being processed. All mortgages should be this simple.
My husband and I got tired of resigning documents because of mistakes on their end. We are still awaiting documents for home insurance. This will be the 5th time in resigning. We’ve already taken possession of our home. I don’t think communication with one another on the team went well
Thank you for being there for us Veteran. We love it!
Absolutely phenomenal. I was going through some pretty tough times, but the whole crew at Veterans United welcomed me into the family with open arms and got me in a lovely home that I can afford. And even before Christmas just like Hayley wished we could do! Nailed it! Thanks again from the bottom of my heart.
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This was a fun, exciting, and stressful experience and the VU team made it happen for me!
From my personal experience with Veterans United I couldn’t think of any negative feedback. Ross and his team were nothing but professional and helpful every step of the way. No matter what hiccup came up, there was always an answer and guidance in the right direction. Through my experience with the team I worked with, they weren’t just “Veterans United” they were friends of mine.
Thank you to the entirety of the team!!-James Hensley *Kentucky*
Everyone one was great for an easy home buying experience.
