Loved the professionalism of your service an staff very pleasant an a joy to work with made the process stress free, thank you for everything
I would of never chose Veterans United if I knew how unorganized they were. Will not recommend them to any of my friends retiring from the military soon.
Response from Veterans United
Clay, we appreciate your honest feedback. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!
Veterans United from the beginning has made this whole process easy. They have been kind, walked me through each step, and have been always available to answer any questions I have. The home buying process can be absolutely stressful, and this company did everything to remove that stress. By doing that they really made it a fun and exciting experience! It truly was a personal experience working with this company and I highly suggest anyone looking for a mortgage to use Veterans United!
Very helpful staff and quick
Thank you for making my first time buying an easy one!
Five star experience!!! Highly recommend. The team is all about you and making sure all bases are covered. Allbcalls were answered immediately or returned promptly. Couldn't be happier with the results.
Don and Lynn were absolutely great very helpful and answered all our questions as quickly as possible. Love you all would totally recommend’
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Great experience all the way around. This is the third house I have purchased and the best experience by far.
I hope you all have a Weiwei to handle your journey in buying a home. No matter how stressed we were she would explain and address our concerns and questions so calmly.. she was always polite and had a very positive attitude. She never made us feel as though we were bothering her or that she was too busy for us.
I will always use veterans united and Matt Reehl for my home loans. I've already recommended him to one of my soldiers
A wonderful experience from start to finish we are in our dream home and it really started with Carma and her team.
