The best adventure in owning our home of our dreams in the Florida Keys.
Excellent company. Zach and Erin my loan team was fantasticHighly recommend Veterans United
Asli is the lady you want doing your loan. We kept running into flaky realtors. So she will send you blessings like Lynda (Best realtor ever). I mean anything I needed to know about utilities...just everything I needed help with she would send people such as Annie and Emma... to help us. Thank you for our home. It was so worth it to apply for this loan.
I Julio zamora. (VET>). TO. REFI....USE. Veterans. HOME. LOAD WHY. BECAUSE THEY ARE HONEST TRUTH WORTHY. MOST IMPORTANT OF ALL IT TOOK ONLY LESS THAN 30. DAYS. FOR. LOAN. APPROVAL........ALL THERE REPLYS ARE QUICK AND STREIGHT FOWARD----PROBLEM SOLVE........Am I. happy with there service......OFCOURSE....END
My wife and I recently refinance with Veterans United, we had a great experience working with our loan specialist Kelly very Professional got a great rate. They work for the Vets Strongly Recommend.VPH, Delaware.
All personnel that assisted me with my loan were phenomenal.
excellent job. took a little longer than i would have liked as far as getting appraisal done. and funded but overall easy experience. much love for mike dianics
Working with veterans United was an awesome experience the team was extremely helpful and got me through what was very very trying time for me.
It was difficult to get ahold of people through most of the process. In the beginning the most effective way to connect was via email which took more then 48hrs to get a response. I think some of our documents got mixup as they asked for our taxes multiple times. I think my team was overloaded, everyone was very kind and friendly, and I am being a bit hypocritical here as I’m guilty of doing some of these things too. All in all I would still recommend Veterans United.
Response from Veterans United
Hi Kevin, Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Taxes are set by your local tax authority and we are available to help guide you in contacting them for more information. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future. We are here to serve you and hope to hear from you soon to learn what may have been differently to provide a great experience.
Chris, Ronda, and Jason were outstanding and efficient through the entire process. I was a first time home buyer and they explained every detail and answered every question I had to make it stress free from day 1 to closing.
Don't waste you time, it will cost you your money. Process was easy but hard getting answers to my questions. I did my home work on VA loans (and you should as well) and what could be charged and not charged but it didn't matter. I even sent the VA Pam, quoted the chapter and then was told "There is nothing that says “lender must cover”. " That was a answer to to what I sent after going back and forth over some fee's and I sent them this: "The following list provides examples of items that cannot be charged to the veteran as “itemized fees and charges.” Instead, the lender must cover any cost of these items out of its flat fee: top of pg 8-7, VA Pamphlet 26-7, Revised
Chapter 8: Borrower Fees and Charges." I also attached the Pam to the email so it could be verified. Instead, I'm just told I am wrong. Was told things where seller credits when they were supposed to come out off the 1% origination fee. There for it took away my seller closing cost and I end up paying out the a** during closing. They got their $ and then some. Never again, they say how great they are and then you start seeing the closing doc's at the end, whole different story. Going to have to have the VA review the loan myself now because this was shady, Oh and BTW I went through 6 different closing doc's until I finally said that was enough and would have it reviewed by the VA, so this isn't a surprise to VU.
Response from Veterans United
We appreciate your feedback on this matter Richard and invite you to connect directly with a member of our client advocate team to further discuss your experience. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Veterans United does not directly control the majority of these costs or allocations, but as things and itemization progresses, ensuring that you are communicated with at each point would certainly best prepare you. It is our goal to be there for you every step of the way to explain and demonstrate all changes. We appreciate your calling attention to this aspect and will always be available if you wish to discuss in greater detail.
Over the years we have purchased 4 homes and refi’d 7 times. We did three refi’s simultaneously with Veterans United and it was by far our best experience yet. We will only work with Veterans United in the future.
Iam very thankful and lucky to find Veterans United Home Loans to be the BEST loan mortgage company. They sure have a great team Aaron Medina and his loan Coordinator Brandon Willis are very responsive, trustful and knowledgeable. Iam definitely recommending my family , relatives, friends , neighbors and everyone who needs a mortgage. Thank you Veterans United Home Loans ! Great Job !!
Great job well done.
Our experience with Veterans United was seamless! The online portal made everything so easy, and our loan specialist, Tanya, checked in regularly. We had an amazing time as first time homebuyers. Thank you, VU and Tanya!
Jeremy Todd, our Notary Public, deserves a special thank you from us. He was definitely knowledgeable, but also a great person!
My loan officer, Madison Yant, was the most pleasurable experience I've had in buying a home. I've purchased homes before, however, I've never received the type of reassuring support and the personable rapport that Madison provided during each phase of my homebuying process. I will surly recommend and use Veterans United for my future home purchases. Thank you!
