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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,433

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Heather, Scott, Ally and the rest of the team are the best! They made the loan process easier than I could ever imagined. My daughter recommended Heather to me and it was the best thing she could have done for me. They make you feel like family. That’s so important to me.

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

4 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
Photo submission from Roosevelt L.

I I think my whole team. For making this happen for me. And I also Thank god.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
Would Recommend
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend

This is the third time I have worked with Veterans United and Joel and his team specifically. I cannot say enough positive things about my experiences working with Joel and VU. They streamline processes to make things simple and keep you organized. The ongoing support throughout the life of your mortgage is also top notch. I highly recommend Veterans United to anyone in the home market, especially wanting to use a VA loan.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend

The team was pretty easy to work with. I can't say much about "how good" of a loan I got compared to other places because I didn't shop around. What I can speak to is that the team on my loan was very communicative and fast. Jason Bals, Andrea Wiese and Megan Staszcuk were great to work with (if I firgot anyone my apologies).They always got back to me in a timely fashion, talked me off the stree ledge when I reached it during the process and talked me through the things I didn't understand. The app made it pretty easy overall to accomplish everything required of me.I also have to say they do pay attention to the reasons you give for moving LOL! My housewarming gift included an item that told me they were most definitely listening when I voiced one motivating factor in moving. My real estate agent found it hilarious as well and said she'd never seen a lender send a gift like that!My experience going through the loan process was pretty smooth and based on that and the team I had, I would recommend Veterans United for that reason for sure.I will forwarn that if you're looking in less common more rural areas, some of the assistance offered by Veterans United may not be available to you. I'm in a more rural Midwestern area so some of the offered discounts as far as moving resources weren't really something I could use. We're kind of used to that being the case around here though! Anyways! If you're looking for a pretty straightforward process, with a pretty user friendly app, and just want to get things done these guys will definitely help you do that!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
Photo submission from John S.

It’s a dream come true for me and my wife! Veterans United was exceptional for the entirety of our home buying process. Thanks again for all the hard work!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

3 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend

Outstanding. They are on top of things.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

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4 out of 5 Stars
Would Recommend
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend

Sam Graham worked hard to support us and help us buy our first home. I would recommend her to anyone

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Everyone was extremely helpful and the process was seamless.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
Photo submission from James P.

My wife and I are happy to have our forever home. As a first time homebuyer, we were very stressed, and I do wish we had more communication. Besides wanting more communication, I feel everything went smoothly and I would work with them again, if we ever buy a new home.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Veterans United was twice as fast as any other lender out there!!! We spoke with Pennymac Loan Officer about VA and USAA. Both were not happy to do business with VA Gold mode. I cannot tell you how happy I am to have you on my side every veteran know what a great job you’ve done.

headshot image of Haley Moore

Loan Officer: Haley Moore

NMLS# 2447892

5 out of 5 Stars
Would Recommend
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

More Reviews

See all 434,433 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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