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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,070

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 472,070 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Jacob and I first talked about two years ago when I had hit some financial setbacks and buying a home felt out of reach. I had to step away for a bit and get things straight.Through it all, Jacob wasn’t just a loan officer — he was a friend. He stuck with us, guided us, and helped make something happen that honestly felt impossible at the time. From start to finish, he was absolutely incredible.If you’re a veteran looking to buy a home, don’t look any further than Veterans United Home Loans — and ask for Jacob. You won’t regret it.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Working with Jimmy has always been the best

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

4.5 out of 5 Stars
Would Recommend

Veterans United? YES! Thanks thanks for everything team... but I have to give a special shout out to Tiffany Wallace. She went above and beyond.

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
Would Recommend

We have worked with Veterans United twice so far. Both times they were phenomenal! Communication was great, everything was clear, and they made it easy. Lily and Dawn are life savers!!

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

The entire Veterans United team made the refinance process seamless and streamlined. Would recommend and will select again in the future.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

All the staff was very helpful,
Great experience

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Would Recommend

Albert and crew have been awesome.This was third or fourth time.Now attempting to buy a new home with veteran united and Alberto as my primary officer. Everyone has been top notch and the best help this whole process, each time even though it didnt work out the first couple.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Ken was extremely helpful and knowledgeable. Great experience

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

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5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

4.5 out of 5 Stars
Would Recommend

There were some rough patches when things looked like they weren't going to work out. Overall, it was great having a team of direct contacts to ease things, but it also sometimes felt like I was being pulled in several directions at once.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

Erinn was super helpful throughout the entire process.
Rebecca was the best agent a person could ask for!!
The rest of the crew was outstanding as well

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

The process was wonderful with the exception of our loan coordinator lindsey. There was poor communication, which caused delays and confusion.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

More Reviews

See all 472,070 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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