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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

378,705

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 378,705 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Very happy with all of the services and assistance in securing my loan.

headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

5 out of 5 Stars
Would Recommend
headshot image of Cynthia Diaz

Loan Officer: Cynthia Diaz

NMLS# 1483854

5 out of 5 Stars
Would Recommend

This was my first time buying a home and I was dreading all that I would have to go through. Then I called Veterans United and hooked up with Robyn and Bailee. They both made the process so easy for me. If I had any questions at any time I was able to call and get the answers and help I needed. This was actually a great experience. Thank you so much for everything.

headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

4.5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

This is our dream property. Thank you all for the hard work.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend

Everyone did a excellent job with helping me and answer my question thanks to all

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

I thought Ben was amazing. Totally recommend him to anyone and everyone. So glad my friend recommended him to me.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Veteran united is the best and ryan is the man to go to. Thank you very much Ryan. I really appreciate your help and patience

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

You forgot about Christy, Dereks co-pilot. ( May I assume they were Air Force while they were working with me) Ha! She delivered the news of the approval of my loan. It was such a relief. Between her and Derek I felt like my loan was the only thing they had to work on. I even told them that. They told me it was because I was important.Don't leave out Mary. I was cruising the internet and just wanted to see what my loan would be if I went VA. I was upset that I had to give my personal information. Front line Mary called me in less than a minute. First thing I said, "I'm not doing this over the internet" I don't want to be handed off to a bunch of people throughout the process all doing different things. She assured me I wouldn't, and gave me some history of Veterans United. She was believable and I moved forward.I found one team that saw me through the whole process. You get to know them and know they are there for you. I was thanked for my ability to work with them. I felt like part of the team. I don't trust Corporate America. Not once did I think that Veterans bottom line was more important than my goal to secure a loan for my new home. I got a decent rate. Closing was focused and we closed days before expecting to. I don't sell houses for a living. I don't know the jargon or the acronyms, I didn't have to. Your portal is easy to use. Easy to navigate with a lot of useful information. Easy to upload, and notifications are easily noticed. My team was identifiable with a picture. I saw a few e-mails that were floating between Title Co, Agents, and Veterans United. I was comfortable knowing these people had it under control.I said my good byes and thank you to these people on closing day. They all reached out to congratulate me and it was quite bittersweet. Rarely do you find such caring people that you have to say good by to after just a short period of time. Thank you Veterans United.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Alex Haas

Loan Officer: Alex Haas

NMLS# 2363785

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

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4.5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

My first home buying experience, this was absolutely amazing. It could have Not gone any better.
Thank you, veterans United

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

More Reviews

See all 378,705 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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