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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,448 reviews
831 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 471,448 unfiltered reviews

Starting on Page 5929 of 15,715. Return to Page 1

3.5 out of 5 Stars

Veterans United made the loan process easy. However, be prepared for delays and hiccups along the way that will add to your already stressful loan process.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Veterans United was my first choice when I decided to relocate to a new State and buy a home. They were not recommended to me, I made my decision based on reading the information and comments on their Website and just hoped they were genuine. Yes, they are genuine and you are in good hands.

headshot image of Jessica Bailey

Loan Officer: Jessica Bailey

NMLS# 2122253

5 out of 5 Stars

I'd recommend this program to any VA service member that is interested in buying a home thank you all for the helpful information and getting my home 🏡

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Noah Barfield

Loan Officer: Noah Barfield

NMLS# 2153378

5 out of 5 Stars

Our loan officer, Shawn Glover, and the entire loan team were great to work with. They made the process smooth and easy. Shawn’s knowledge, patience, and kindness were so instrumental in making our dream of home ownership come true.

headshot image of Shawn Glover

Loan Officer: Shawn Glover

NMLS# 1974383

5 out of 5 Stars

Veterans lUnited Home Loan was a blessing for us. It gave us the chance to get a house in despite of our age. Thank you for all the support and for making us feel more proud to be part of the Veterans of this great country. God Bless America !!!!

headshot image of Travis Hurdlow

Loan Officer: Travis Hurdlow

NMLS# 723804

4.5 out of 5 Stars
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

The whole process went very well all the items needed to expedite he loan were explained to me in a very clear manner if I needed help. Over all I’m happy with the whole experience of buying my home with Veterans United help…

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

4.5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

1 out of 5 Stars

The Veterans United online platform is up-to-date and user friendly. You don’t have to look far to see some promotion where they are helping a servicemember, but is that enough? My recent experience with. Veterans United says no. Either the loan officers are grossly overworked or vastly undertrained, maybe both. Great thing is that you will not know until after you get under contract :)

Response from Veterans United

Jonathan, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience with Ryan. We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk about what may have created confusion for you near the end. It is our goal to use your feedback to improve the service for folks down the road. Our expectation is to provide consistent and personable communication to everyone we serve. Please connect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.

4 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

4 out of 5 Stars
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

4.5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars

United veterans home loans is a pleasure doing business with. Montgomery and Garrett are extremely helpful in any situation. They make your experience pleasurable throughout the whole process.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

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4.5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

4 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Very thorough and great communication. Overall, great job!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

I had a great team and smooth home buying experience I would 1000% to my military friends.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

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