Same great team, same great results! We had everything complete quickly without any issues.
Now, to the only issue I had with this entire process — the “Giveaway”. Which is how VU got my number to begin with. Delaying the winner is pretty lame — it removes any of us who actually used your service from the giveaway — then it looks a lot like you just delay it so you can then tell someone who is still on the fence “CONGRATS YOU WON!!” And that person would then be a fool to not get a loan with VU.. which makes it less of a random giveaway and more a very deliberately chosen winner.
I thought that the VA being involved would save me some money but all the team did was nit pick. No care for the lender ot veteran
Overall, I feel sorry for anyone who has to depend or AJ and Sarah and the rest of the team to help with a mortgage.Please review the file and call me at 954 290 6082
Harry Kilgore
Response from Veterans United
Hi Harry,
Thanks for sharing your feedback. I’m really sorry to hear the process has felt frustrating. Buying a home is a big milestone, and it’s completely normal to feel overwhelmed at times — especially with so many moving pieces and financial considerations in play.
I know you’ve been working closely with AJ, Sarah, and the rest of the team, and I’m truly sorry if it hasn’t felt like the support was there when you needed it. That’s not the kind of experience we ever want for anyone, especially not one of our Veterans.
It looks like we’ve tried reaching out and left a message, but if there’s a better time or way to connect, our Client Advocate team would really like the chance to talk things through with you. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST Monday through Friday, and we’ll keep an eye out for your call.
As much as I work, the team did a superb job accommodating me in my endeavor to purchase my home. The collaboration between the teams were impeccable. I have been impressed with how my home buying experience went. I have spoken to my fellow veterans at work and recommended Veterans United for a great home buying experience. Thank you guys and hope to do another home buying transaction in the future.
cannot say enough great things about Veterans United Home Loans! From start to finish, the entire team made the homebuying process smooth, stress-free, and even enjoyable. They were incredibly knowledgeable, responsive, and truly cared about helping me achieve my dream of homeownership. Every step of the way, I felt supported and informed.
Their online tools made the paperwork simple, and my loan team worked tirelessly to make sure everything stayed on track. Special thanks to [Loan Officer’s Name if you want to add] and the whole crew for going above and beyond. If you’re a veteran or service member looking to buy a home, Veterans United is hands down the best choice. Thank you for everything!”
Things went well just took a bit of time.
Billy and the team made my whole home buying experience a breeze. They were patient with all my first time home buyer questions, and helped me through the whole process.
When I first was contacted by them we didn't even know for sure when or if we'd buy. They reacted fast and positively when we made the decision. Great bunch!
Thank you to everyone that helped us bring our families together finally.
Thank you Josh, Max, Molly and Dawn for everything! You all made a dream come true! #ProudVeteranHomeowner
Chris and Desi were great. Always on top of my process and making sure I understood what was going on.
Jus unbelievable in everything
Thanks Matt - we didn't have any real speedbumps along the way to closing so I appreciate you and your team making this as easy as it possibly could be!
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Every member of veterans United was extremely helpful and made my home buying process very simple. I'm grateful!
Thanks again! 😊
It was a long process, but a successful one. The team at Veterans United did an amazing jib from start to close!
Thanks and a Bravo Zulu to Samantha and her team!
