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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,175

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

JB and his team of professionals were more than I had bargained for! They constantly communicated where I was in the process and made it easier than I could have ever imagined! They are all top notch without a doubt!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
Photo submission from Michael T.

The whole team who helped my family and I find our forever home was awesome. I would recommend them to anyone who's looking for a home. Hands down they had our SIX.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend

It was such a smooth and seamless experience working with veterans United. Jake was particularly responsive and really took the time to explain all the parts of the process and walk us through everything that we needed.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Veterans United is easy to work with and determined to get you into the house of your dreams!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
Would Recommend

As a veteran, navigating the home buying process can feel overwhelming-but working with Veterans United completely changed that for me. From start to finish, they were absolutely excellent!They kept me informed at every step, returned phone calls promptly, and responded to emails in a fast and professional manner. Their communication was top-notch and I never felt left in the dark about what was happening.They truly understand veterans and go above and beyond to make sure everything is handled with care and precision.I highly recommend Veterans United to any fellow veterans looking to buy a home-you'll be in great hands.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
Would Recommend

Everyone was great and the process was fairly smooth.

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Would Recommend

The team we worked with was outstanding and very helpful with our loan for our new home.

headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars
Would Recommend
Photo submission from Chester S.

The process of buying a house through Veterans United was seamless and they picked up the slack when my builder purposefully dropped the ball.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Shannon and Elizabeth, and the rest of the Veterans United team gave me outstanding service. As a first time home buyer, the process was stressful and overwhelming at times with the exception of the Veterans United team. Shannon and Elizabeth always answered my questions immediately and made the transition smooth and comfortable. I could not have imagined a better team to help me in this process and I am extremely grateful. I plan on going through Veterans United again in the future and will highly recommend them to others. Bravo Zulu

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Lending team was great easy to get a hold of and pro active on moving cost discounts and support for to dos great job !!!!!!:)

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend

My team really went the extra mile when the seller wasn't very forthcoming about information on my new home. They even went as far to call the owner of the company about construction issues ensuring the house passed inspection so we could close the next day. The entire process was first rate. Highly recommended.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

4.5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

This was the smoothest home-buying transaction I've ever had (out of the 7 so far). I could literally have bought the home all on my phone. The team of professionals at Veterans United are all TOP NOTCH customer service reps! In a world where customer service seems to be a thing of the past, you will be excited to find out that all the "good ones" left and went to Veteran's United. Friendly (And I mean very friendly) service combined with knowledge and experience seem to be their mantra.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

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5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Definitely will recommend to all, the team was great from beginning to end and made it a stress free experience for a first home buyer

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
Photo submission from Kenny A.

I want to personally thank Dustin Johnson for everything he did during my home buying process. Rotation was quick to respond to any questions I had. He was patient while walking me through every step of the process to ensure I not only understood what needed to be done, but also explained the importance and reasoning behind every step. If it wasn’t for Dustin, I would have been completely lost during my home buying process. Dustin was able to take so much weight and stress off of my shoulders. If it wasn’t for him working tirelessly, my family and I wouldn’t have been able to have a home to move into after starting the process and closing on a home 3 weeks later.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

3.5 out of 5 Stars
Would Recommend

Alberto, Stephanie and Sarah were all very helpful and easy to work with, although it was not always clear what their specific roles were other than Alberto was overall in charge of my loan application. I did get frustrated with the back/forth with the Underwriters and their recurring request for additional information. This included last minute requests for information after I had already been cleared for closing. And waiting three hours after I signed all my documents at the closing for them to "approve" everything on your end was not helpful.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

OUTSTANDING service.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

True symbol of teamwork. Kevin and his team worked hard to make our process easy as possible. I’ve purchased 8 homes in my life and this was by far the best and easiest purchase. High grades for this crew.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

More Reviews

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