Steve and team were fantastic throughout this entire process. They made sure we were taken care of, even when unforeseen hurdles appeared. I would absolutely recommend them to everyone. I couldn’t ask for a better experience
Nick was incredible to work with! He patiently answered countless questions by text, email, and phone, and his responses were always prompt, thoughtful, and informative. We really appreciated the time he took to explore every option for us throughout the process.From start to finish, we felt confident in our purchase, and that peace of mind was truly invaluable. Thank you, Nick and the entire team, you were all wonderful to work with!
Brandi, Zach's assistant did a great job responding to my emails and keeping me informed through out the process of my loan.VU is the best VA lender in the system. Easy process and affordable fees.
Awesome the two times I have used Veterans United
The entire team was wonderful. We can’t thank them enough. The home buying process is crazy, but they made it so much easier. Ty, Natascha and Max were amazing. We know there were a ton of others working behind the scenes too!
Outstanding Performance, quick and very strait forward
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There are moments in life that you’ll never forget, and purchasing my home is one of them. I can say without hesitation that Veterans United exceeded every expectation I had. From the very beginning until the day I closed, I was treated with professionalism, respect, honesty, and genuine care. At no point did I ever feel like I was just another customer—I felt like I had an entire team that was personally invested in helping me succeed.I want to sincerely recognize my incredible team: Thomas Hall, my Loan Officer; Christie Thomason, my Transactions Coordinator; and Gavin, my Home Buying Concierge. Each of them played a vital role in making this experience as smooth and stress-free as possible.Thomas Hall was simply outstanding. His knowledge, professionalism, and dedication were evident in every conversation. He was always available to answer my questions, explain every detail, and provide reassurance whenever I needed it. He never made me feel rushed and consistently went above and beyond to make sure I understood every step of the process. His commitment to serving Veterans is something that should make Veterans United extremely proud.Christie Thomason was exceptional from start to finish. She kept everything organized, ensured every document and deadline stayed on track, and communicated with incredible professionalism and kindness. She made what could have been an overwhelming process feel effortless. Her attention to detail and ability to stay ahead of every step gave me tremendous confidence throughout the transaction.Gavin, my Home Buying Concierge, was equally phenomenal. He checked in regularly, made sure I had the resources I needed, and genuinely cared about my experience. His positive attitude, responsiveness, and willingness to help made a lasting impression.What impressed me most wasn’t just how knowledgeable this team was—it was how much they genuinely cared. Every phone call, every email, and every interaction reflected a team that takes tremendous pride in serving Veterans and helping families achieve homeownership. That kind of dedication can’t be taught; it comes from people who truly love what they do.Because of this team, what could have been one of the most stressful experiences of my life became one of the most exciting and rewarding. I would recommend Veterans United without hesitation to every Veteran, service member, and military family I know.To the leadership at Veterans United: this team represents the very best of your organization. Thomas Hall, Christie Thomason, and Gavin exemplify professionalism, integrity, compassion, and excellence in customer service. Employees like these don’t just meet expectations—they redefine them. They deserve to be recognized because they made a lifelong dream become a reality.Thank you, Thomas, Christie, Gavin, and everyone at Veterans United. I will never forget what you did for me, and I will proudly recommend Veterans United to every Veteran I meet.
Loving my new home. The entire Veterans United team was amazing. Such an awesome help!
VU made the home buying process a dream!! With it being our first home purchase, we were nervous, but it was the BEST & EASIEST experience!! Ben & his team were quick to answer every single question I had, they were very responsive, and I never felt alone during the whole process. I would recommend (and have!!) any veteran wanting to use the VA loan to call Veterans United & work with Ben!! Hands down the best. We are so happy to be in our first home & it couldn’t have been a smoother process. Thank you Ben & thank you Veterans United!!
Everyone did an exceptional job. They kept us continually informed throughout the process and were ready and willing to answer our questions and gave us suggestions on ensuring that we had everything we needed to close the deal and move in.
Evan, Amanda, and the team were excellent. They were so responsive. They listened to my worries and my concerns and my happy times throughout this buying process. They are basically counselors! LOL They worked overtime and got us closed early! Thank yall again!
Veterans United has gone above and beyond to take care of my family and I. We love our forever home and are so grateful for our team who made it all possible.
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Very lovely process!!!
Everyone did a great job and finished up with no complications.
Thank you Veteran’s United for helping us get into our dream home !
Christian was amazing from start to finish! This was my first home and he made the process so easy. He helped with every detail and we are so thankful to have him on out side helping us.
Whitney was awesome to work with! I feel like she went above and beyond several times to make sure all my questions were answered and kept the process moving quickly.Smoothest home buying process I’ve experienced and this was my 4th home purchase!
I would have liked to know the time constraints around closing and the final inspection before hand so I could have schedule around those days in advance if possible.
