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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,546 reviews
943 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,546 unfiltered reviews

Starting on Page 60 of 15,385. Return to Page 1

5 out of 5 Stars

My whole team was amazing! The entire process from pre-approval to closing was fantastic. They talked me through every step and made sure I always knew what was going on. I have no complaints and would absolutely use them again.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

Kevin and his team made the entire process smooth and seamless, answered any and all questions we had and truly cared about us getting the home we wanted. A nice housewarming gift and handwritten note were the cherry on top, and remembering our son Colby. Huge thanks to Kevin, Lindsay, Chance and any other members of the team I missed for helping us get the home we love and get to watch our family grow in

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Photo submission from Janel C.

I was scared at first but my team worked hard to make this a smooth transition. I moved from Denver Colorado to Houston Texas and I would do it again with the same team

headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars

Please read this review:I had the pleasure of Shane Lamber for his excellent support and guidance throughout the process of purchasing my new home. Shane’s professionalism, patience, and attention to detail made what could have been a stressful experience feel smooth and manageable.I truly appreciate the time and effort he and his team dedicated professionals, who answered all of my difficult questions , with his wrath of knowledge and addressing my concerns.Shane ultimately ensured everything stayed on track from start to finish. His expertise gave me confidence every step of the way.
I am incredibly grateful and excited to begin this new chapter, grateful to have had Shane as part of this important milestone.
Thank you again for everything you’ve done for us.

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

I've used them twice and each time it was an outstanding experience.VU made each communication and process easy and understandable. If you're a veteran I highly recommend.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

Katie and her team really went above and beyond during the loan process. They took the time to explain things that I did not understand, and even gave some friendly advice as to some things I should think about while making my decision. Very impressed with the follow-through these guys supplied constantly. Great experience.

headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

5 out of 5 Stars

Let me tell SomeBody! The VU Team is awesome, professional, attentive, considerate, compassionate among all the goodness that a office can posses! I was glad that my path included them for my blessing and I am one happy Lady! Amen!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

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5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

4 out of 5 Stars
headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars

Our experience with VU was overall very smooth. The app was easy to work with. Checking off things on the “to do” list was straightforward and easy and our whole team did a great job seeing us through to the finish line. We had one hiccup, but everyone was as helpful as they could be so it was resolved in a timely manner. Would definitely recommend VU.

headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
Photo submission from Khristina K.

Veterans United and specifically Jared B. Made my first time home buying experience a great one. Jared and his team are great people to work with. They explained everything in great detail which I very much appreciated because I did not have any idea where to start or how to start. If I could shout to the world how amazing Veterans United is I absolutely would! I will be referring everyone I know to go with Veterans United ALWAYS!

headshot image of Jared Boedeker

Loan Officer: Jared Boedeker

NMLS# 2131248

4.5 out of 5 Stars

I hate my loan being transferred. Picked Veterans united for a reason.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars

Everyone from Veterans United is Awesome!!! They helped us with the process from beginning to end!!! We totally recommend them to anyone looking for a home!!!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

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Experience first-hand why 367,692 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

4.5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

As a first time homebuyer going through them made everything simple and easy and I couldn’t have asked for a better team to help me accomplish this goal

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Michelle and her team were awesome!! Whenever I had questions or needed help understanding things they were always there to answer any questions that I had! They made my first time home buying experience so smooth! Now me and my son can enjoy our new place! Thank you so much!

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4.5 out of 5 Stars
Photo submission from Donald C.

Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars

Kelly Stephens and her team are purely amazing! My wife and I are beyond grateful for everything she has done to get us the best loan arrangement for our home. Kelly was there for us every step of the way and made complex information seem easy to digest. She was there for us every step of the way and made it seem as if we were her only client. Her team member, Blair Roberts, was just as wonderful. If every Veterans United Home Loans team works like this, there must be a lot of happy veteran home owners out there. I know I am one of them. Reliability, professionalism, competence, stress-free; all of that and more is what you will get when you deal with Kelly and her team. I would recommend Kelly Stephens and her team at Veterans United Home Loans again and again! Perfect 10's for this professional and her organization. Thank you Kelly and Blair! My wife and I will forever be grateful.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

My Vets United team was phenomenal, I was not expecting to be a home owner in such a short amount of time.

headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

We were very pleased with our experience from beginning to end! We started working with Connor Kyle and have nothing but amazing things to say about him! He played a huge part in getting us prepared to buy a home! Then we worked with Sam Brown and Melissa Longston and they were both phenomenal and easy to work with! We have nothing but positive feedback with our experience with VU, we are so appreciative of everyone we worked with!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Shane is the reason I was able to move forward with buying a home and actually feel confident throughout the process. From the start, he made sure I understood everything and always made me feel like I was in good hands with a knowledgeable and supportive team.At one point, I decided to pause and wait about a year before moving forward. Even then, Shane stayed in touch, answered all my questions, and checked in regularly just to see if I needed anything. That level of consistency and support really stood out.When I was ready again, he connected me with a fantastic agent and helped make the entire process smooth.I can’t recommend Shane and Veterans United enough.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

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