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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,639

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 383,639 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

3.5 out of 5 Stars
Would Recommend

Our overall experience was ok. The response time from our loan team was lacking. Our loan almost didn’t get cleared on time but luckily we sent in a letter of explanation without being advised to do so only because i had purchased a home before and know that it can clear most unusual situations. The loan team never contacted my supervisor to get the necessary information i had to practically bagger everyone on a constant to get things done and information sent and received. Lucky I’ve been through the process before so it wasn’t the best experience but i was able to get what needed to be done and we closed on time but if this was a first time home buyer then im sure dates would have had to move back and this would have been a very bad experience for them. They weren’t bad enough that i wouldn’t recommend them to an experience home buyer but i wouldn’t recommend them to a first time home buyer.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Michael was awesome! Super responsive and helpful. Answered every one of my dumb questions with respect and honesty!

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend
Photo submission from Marisol M.

I had an absolutely wonderful experience with veterans United, everyone on Julia‘s team went above and beyond to make the process stress free for my family and I. I can’t think veterans United and Julia Cobb enough. Thank you so much for helping us get into our dream
Home.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

You guys are great thank you so much for all the help, I look forward to working with you all again in the future. Thank you.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend

I thank God for putting the right people in my path on making my family’s dream come true.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Big shout out to Tim, Logan, and Suzanne! Words cannot express my gratitude. Thank you all SO VERY MUCH!!! You were so helpful, patient, and kind. Your efforts made my home buying process a lot less stressful. God bless you all!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

3.5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

The team was very patient with me and my questions. That was very important. They made sure I understood what was going on.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Thankful for everyone at Veteran’s United for making this such a simple process.

headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

5 out of 5 Stars
Would Recommend
Photo submission from Andrew C.

Working with my VU team helped me efficiently use my VA benefits and become a first time homeowner. I'm really happy with the process and outcome!

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Veterans United and my entire team did an amazing job on my first time homebuyer experience. They were patient, consistent, helpful and assisted me every step of the way. I would recommend them because they made the process so smooth. Thanks to everyone on my team.

headshot image of Jon Deal

Loan Officer: Jon Deal

NMLS# 1665569

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Veterans United has provided an incredible service that placed me in the home I truly desired. I couldn’t be more thankful for their support and excellence to our Veterans!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Never had to guess what had to be done next. We had help every step of the way. Communication was above and beyond what you'd expect. If you have a question they'd find your answer. I would recommend my team again and again.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

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5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

This was first time I heard of and worked with Veterans United Home Loans. They had a marvelously organized team to cover every angle of the home buying process. From search to closure.

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend
Photo submission from Christopher B.

Thanks Ryan and the rest of the team at Veterans United!

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend

I’ve used VU for three of my home loans. There is a reason why I keep going back to them. Every time I work with them I have a great experience. I’m a huge fan of the VU app and the To Do list. It’s easy to use and intuitive. As always, great experience with VU again.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

VA United team players were so friendly and helpful and did everything possible to make our dream home come true!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

More Reviews

See all 383,639 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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