Additional comments, there was a while, around the holidays so it's a little understandable, that we didn't hear anything about our loan process, where it was at, and what or when the next step would be. We appreciate open communication and not being left in the dark, wondering. There was also an issue we had with a refund to us that we were never told about and happened to stumble upon by accident while we were looking at loan paperwork online. Other than those two items it was an overall great experience.
I am extremely grateful to the entire team at Veterans United for all they do to serve the veterans and for being so professional. They made the entire process as painless as could be possible. They are “Fantastic”.
Thanks VU! Another stress free home loan experience!
The team did great job !
Daren Bodine and his crew serviced our IRRRL refinance and they were amazing! From the first call we made looking into refinancing, to the last conversation regarding our closing, the service was exemplary. We were provided clear and comprehensive information for every aspect of the process, and any question we had was met with prompt answers and explanations. We have one prior experience with refinancing, and this one was by far easier and more enjoyable.Our specialist, Mr. Bodine, was the epitome of professionalism and kindness during the refinance process. He knew the answers to any question we had and was extremely timely in replying to emails and calls. Customer service can sometimes be an undervalued skill, but Mr. Bodine showed that great service is valued by himself and the institution he represents. We were very happy to have worked with him.There is no question that we would recommend Veterans United and the specialist, Daren Bodine, along with his crew, to anyone looking to purchase or refinance their home.
I made my home purchase through Veterans United through Reed Murray and his team. I thought that was the best home buying experience of my life. Veterans United proved me wrong through two subsequent refinances of my home. The seamless, simple for me and truly outstanding process proved to me that Veterans United is the best choice for veterans. Take the stress and complexity out of your home buying process and choose Veterans United. I recommend you ask for Reed by name, however all the teams and their leaders are outstanding as well.
Would recommend Veterans United to any and all veterans!
I reccommended Veterans United to all my felllow veterans!
Ready to see for yourself?
Experience first-hand why 345,364 homeowners give us a perfect score!
This entire loan process was amazing. From start to finish I never had to wonder where we were in the process. The secure portal made submitting requested documentation a breeze. Trevor and Jennifer were always very quick to respond when I had questions. We just love love our new home!! Thank you United Home Loans.
This was a wonderful experience. We could not be happier. VU has truly spectacular customer service.
Only glitch was a miscommunication as to where the closing would take place. I received a text from Alice confirming the closing would be at the title company office. However, when we arrived we were told the closing agent was waiting at Veterans United office. situation was resolved but could have saved us half the commute on a very wintry day.
Veterans United home loans is great to work with
Janet Bowe and her staff at Veterans United consistently provide superb help and guidance throughout your home buying process. I am one of those people that do not entirely understand the home mortgage business and it is comforting to know there are good people like Janet that we, as veterans, can trust to have our best interests in mind.
If given the opportunity to work w/this lending company, do so. You are never left out of all aspects of your loan.
