The entire team at VU were so helpful and made my first experience an easier one... Sure much information is needed for underwriting but I knew I was in good hands and whatever was requested of me was needed to support securing my home approval! Thank you VU and Cody’s team for making my dream a reality!
Olivia Was excellent, truly excellent. When people do their job good they deserve to be acknowledge, when people are exceptionally great at their job I believe they deserve a raise/promotion. Olivia is an asset to your organization, and because of her and the team I will be highly recommending your organization and in the future I will definitely be a repeat customer.Olivia was always quick to reply via email/text. She was so helpfully, knowledgeable, and extremely professional.
I would highly recommend this company as they did a very good job with documents and answers to questions.
Very easy and pleasant to work with
Beware first time home-buyers. Have somebody that has an experienced or two.
Response from Veterans United
Rommel, thank you for taking time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. And to assure you that all our loan officers are trained and certified to assist in every state. Thank you again for your service.
I would recommend Mrs Pratt to anyone veteran needing a refinance
Dan Salter and his team were the best group of specialists I have ever worked with and would one hundred percent recommend to anyone I know that will want to use there VA loan benefit to purchase there home.
I did everything on-line quickly and efficiently with just an iPhone. The best customer care experience I’ve had; loan officer was helpful and ensured everything went smoothly. I’ve purchased 3 homes previously using other VA lenders, and veterans untied by far did the best job ! They were quick, efficient. and had the best customer service.
I know several people who have refinanced this past year. They had headache after headache with the companies they were using. They could not believe how easy and quickly my refinance was done. I will definitely recommend this company to anyone who is interested in refinancing in the future!
I won't be recommending Veterans United to any of my veteran friends.
Response from Veterans United
Thank you for sharing this feedback with us,Mark, and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.
My loan specialist knew his stuff and had all the answers. He reassured me when I was unsure and always made sure I was ok at each step
