This has been THE BEST experience! I have worked in the customer service, sales, publishing and marketing industry for over 30+ years. I have experience from all sides of the business. Hands down, these two (Elizabeth McAskill and Jennifer Shires) were outstanding throughout. Their follow-through and attention to detail was excellent. They demonstrated true professionalism and expertise in their fields, as they guided me through the home buying process. One of the many things I loved about this experience was the ease of access to everything through the mobile app. I also really appreciated their (Elizabeth and Jennifer) availability and openness to answer questions directly through text when needed. We're all busy people and the little details helped make this process stress free and painless. Thank you!! You two are the best!! Highly recommend!!
Jessie was amazing..
Billy Jones was awesome to work with… He went over and above all my expectations. He is personable, knowledgeable and gets the job done quickly and efficiently. I will work with him again and will recommend him to others. Thanks so much Billy😊
The entire Veterans United team went the extra mile for us and kept us informed every step of the way. Up front and honest! Friendly, and cared about us and our needs. You worked quickly and succeeded to meet our deadline. We were not just a file, and that feels amazing. Thank you all!
Painless, quick, easy to apply and start looking. No surprises, or disappointments. Thanks!
Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!
The grill basket I got from you guys was awesome. The Florida BBQ rub with the citrus slaps. Also the brush was very nice. Thank you for the housewarming wishes. It’s been a pleasure.
Everything went great until Tanya transfer it to the underwriting team for process. The underwriting process went way too long. I did my part by providing all the information in a timely manner. I think this should be a much smoother process. Turn around time for underwriting process is horrible. Every time new information is requested/provided, it takes few days to entire week to analyze. Almost taking 2 months to complete the refinancing process.
Thanks to Ryan and his team, they helped me make my dream of home ownership become a reality. The list of goals and tasks that needed to be done was listed out nicely on the website and made everything a lot easier to the point where it was almost stress free. All of my questions were answered in a timely matter too during the entire process.
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I did not work with a Realtor I was purchasing with a program called Home Partners of America who do not pay realtor commission . Shout out to Brian Bradley who knew I was at a disadvantage and helped me understand the process . This is my first home purchase and I praise And thank Jesus most of . I would recommend Veterans United to my friends and families
As first time home buyers, this was a very stressful time. Julie and Aaron were so great to work with. They kept us informed, were responsive to our questions, and understanding of how stressful this time can be. Such a caring group of people and thankful to have worked with them.
i had an amazing experience with this whole team and if i ever buy another house veterans united will be my first option for the buying process!!! 100% would recommend to any friend or family