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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,862

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Craig Carafiol

Loan Officer: Craig Carafiol

NMLS# 738400

5 out of 5 Stars
Would Recommend

If you're in the market for home loans (especially VA loans) - I would not think twice about choosing Veterans United. Simply put - They know what they're doing and they do it very well.I want to pass my sincere gratitude to Senior Loan Officer Jake Force for going the extra mile to ensure that my loan process was smooth, timely, accurate and delivered. From start to close, Jake has been extremely responsive, considerate, thorough, and steadfastly committed to my needs and satisfaction as a new customer. Your leadership, professionalism, and Gold-standard client focus was instrumental to my being able to purchase a home (sight unseen), while deployed overseas. My hat goes off to you and your epic team. Veterans United is very fortunate to have you all on their team. Thank you very much!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

I don’t like to deal with much, they exceeded my expectations.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Everyone was cordial, professional and very helpful.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Outstanding overall service will definitely recommend veterans united to family and friends and Im looking forward to do business again with them and Stephen

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

A huge thank you to the entire veterans United team that helped me out. As a first time home buyer that knew next to nothing about the process, I feel as though my team did a masterclass of a job at hiding me through the process and helping get my rate lower than the national average. Thank you again, can’t wait to tell my friends when it’s their turn!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

3.5 out of 5 Stars
Would Recommend

I have used VA loan before and the process was more smoother. This was very stressful and a times we felt like we were being given the run around.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United Home Loans and Don Smith’s team to anyone looking for a VA home loan. Process is so easy and can do right from your home. They lead you through the process and get completed with very minimal hassle.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Looking forward to future home buying issues with this company

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

If i ever buy another home i am definitly going thru veterans united, they are so organized and professional

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

Thought buying my first home was going to be a nightmare, especially being oversees and the time difference. Once I got onboard with my team at Veterans United, that all changed. My team, worked with me night & day until I finally closed on my wife, and I dream house.
My team at veterans United, performed above and beyond to make sure I was on track every step of the way. My hat is off for the "OUTSTANDING" job they all did to make this happen.
Again, Thanks for everything
The Labdon Family

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

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5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

The team as a whole did an amazing job. After looking for a home the past few years I had given up. But, I decided to try one more time and in trying again I came across Veterans United. They helped me learn an understand the process of buying a home and what went into buying a home. Smoothest process ever and within a little over a month, we got our home. I’m truly thankful.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Everyone was absolutely amazing. I had tons of support and guidance and now I'm in the home I dreamt of. Thanks to all you guys! An we absolutely loved the gift box for the cats they are nuts over the toy balls!

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
Would Recommend

The only complaint I have is understanding exactly what the homebuyer is responsible for as far as down payment I was told 5500 and thought oh that’s $5500 actually $5500 means after negotiating $3000 after the seller and paying $2000 earnest money so $5500 is not accurate. It was more like $10,000. that part I wasn’t so happy about.

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

More Reviews

See all 421,862 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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