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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,402

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,402 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

VU saved me lots of time and hassle. I would recommend the service to friends.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Highly recommend!

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

1 out of 5 Stars

Veterans United does not have the veterans in there best interest this company is primarily interested in commissions through out the process there where major break downs in communication both verbally and electronically. Had I not called everyday to constantly check in then I would be hit with unforeseen surprises around every corner. Veterans United made the most horrible experience in my life to purchase home with there constantly yo yoing with improper information or lack of information. In the near future I will go out of my way to use Credit Union. I would never want another veteran to experience what I went through. In no way has Veterans United made my home buying experience happy or joy full. I have had better experience in overseas deployments than this experience. Will never use Veterans United again. Trust me a cutting board and T-shirt does not cover the hell they put me through.

Response from Veterans United

Michael, I am terribly sorry to hear your recent home purchase was not a joyful experience for you. In addition to assisting Veterans in using their VA home loan benefit, we also strive to provide an exceptional experience while doing so. Our management team will be reviewing the circumstances as they relate to your purchase in hopes to identify and correct any issues from continuing. If you have any additional details you would like to share, please contact our Client Advocate team.

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Way to go guys. Well done.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Very good to work with.

headshot image of Jamie Booth

Loan Officer: Jamie Booth

NMLS# 1323716

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

You guys made mine and my family’s dreams of owning a house come true. Thank you.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend

It was good working experience. Working with good people that no the business about home buying.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

We are incredibly happy with our new home! Thank you to the VU team for making this possible. Happy New Year!

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend

The underwriters can be pretty tuff but like military saying when the going gets tuff the tuff get going thanks to Ben, Matti, Jayme,and BO

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

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5 out of 5 Stars
Would Recommend

After going with Veterans United over four years ago, I do not see myself ever using another mortgage company again. They are extremely flexible with the way the military functions and our different needs, as other military based companies are, but they go above and beyond to ensure you get what you work so hard for. I received professional, friendly service and everyone I worked with was very knowledgeable about the process. I am thrilled to be a member of Veterans United.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Jason Gibson

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

More Reviews

See all 430,402 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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