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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,520 reviews
818 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,520 unfiltered reviews

Starting on Page 6153 of 15,284. Return to Page 1

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

I feel very grateful I was able to get a loan through veterans united. It's a very convenient and quick process.

headshot image of Seth Rector

Loan Officer: Seth Rector

NMLS# 1374331

5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars

I would recommend Veterans United to anyone. They have a flawless system setup that provides the easiest, quickest, complete, satisfactory and successful service to their clients as possible.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Andrew Nelson

Loan Officer: Andrew Nelson

NMLS# 1483177

4 out of 5 Stars

A great place to find your next loan! Be aware there is tons of paperwork but we had unusual circumstances (unmarried joint loan) so this may have contributed to that. We were thrilled that VU allowed us to get a loan with our circumstances when other Veterans Banks and Credit Unions don’t! Those circumstances also created a delay at the end with underwriting for us, but if you don’t have this situation, than no worries! Our loan specialists have been great (this is my second time using VU) and they are always there to help you through the process! Excellent rates, no PMI, fantastic service!

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars

Nothing but greatness all positive from the VU team....hooorrraaahhh

headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars

Nothing like working with the men and women who have served in our great military. You can feel the brotherhood. We speak the same language. It was my pleasure having these great people doing the Refi and they are outstanding at what they do. Thank You all very much! Semper Fi

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

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5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

4.5 out of 5 Stars
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

4 out of 5 Stars

Veterans United was easy to work with, made our responsibility manageable and timely.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars

I just want to thank you guys from the bottom of my heart and anyone that I can send your way I would do it because I would highly recommend you guys keep up the good work as a veteran and speaking for other veterans we need people like you out there to help us thank you very much

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4.5 out of 5 Stars
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars

One of the easiest things I've ever done. This company will give you a no hassle deal and make becoming a homeowner as painless as possible.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

3.5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

2.5 out of 5 Stars

Hope for the Best but most definitely always prepare for the worst ! My loan experience with Veterans United and the VA process fell within that range as all plans in life do ! The B.L.U.F. Is that my loan Closed ! Now, I’ve heard that a 95% success rate is an acceptable figure in the Mortgage Loan industry BUT as a former Mortgage Loan Officer, former Realtor and Combat Veteran it is the 5% that keeps me up at night ! The dream of my retirement purchase was seemingly headed to that 5% thanks in part to an apparent less-than-dedicated M.I.A. VA assigned Appraiser ( held the assignment for one month before allegedly citing family and weather issues then final refusal to complete the task) ! If it wasn’t for the dedicated, compassionate and truly professional efforts of my Realtor, Title Agent and the “Replacement” VA Appraiser I don’t believe the deal would have ended successfully ! Attention to Detail.

Response from Veterans United

Hello Michael, we appreciate your feedback on this matter. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. It is our goal to provide consistent and personable communication to everyone we serve. A member of our Client Advocate team is available to speak with you further to discuss other aspects of your experience and ways we might improve our service.

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Lindsey was with us thru the whole process. Sweet and professional. Always made time for us to help us if any questions arise.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Veterans United truly made buying a new home as seamless as possible. They look out for veterans and do whatever they can to make shit work! I loved working with them and I'm super happy in my new home!!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

4 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

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