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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

366,253

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 366,253 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Thank you all for the entire process, everything went smoothly and couldn't be happier!

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Another great experience! 2 for 2 😃

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

THANK YOU !

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

The whole team was absolutely fantastic

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

My home buying experience with Veterans United was the best. During each step of the process I was well informed and treated like family. When delays in our new home build happened Joseph, Keagen, Brandi and Brian were there to show their concern of the situation by reaching out and be sure that myself, wife and new born were taken care of.PCSing to a new duty station is stressful. Add to that having a home be delayed and a baby in the process I couldn’t have asked for a better team that worked so hard and showed how much they cared during this entire process. Thank you so much for helping us find our new home and welcoming us into San Antonio!

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

We are so impressed with how Veterans United and staff handled the loan process! As first time home buyers, we had no idea what we were getting into and the team has far exceeded our expectations. I had heard many horror stories from friends and family with working with lenders to purchase a home, and we were pleasantly surprised to have such a wonderful experience for buying our first home. I will definitely be recommending Veterans United to anyone looking for a lender!

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

My team of experts was able to close on my house 10 days early! They were very accommodating to my level of anxiety about the whole process, always quick to respond and released the documents that I needed to fill out quickly. The process was supposed to be very stressful! But the team ensured that I was not stressed out and clarified everything for me! I have already recommended VU to my veteran friends and family members! And I wouldn’t hesitate to work with the same team again!

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

The people i worked with were very friendly and professional

Loan Officer: Caleb Troutt

NMLS# 1960451

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Loan Officer: Danny Freeman

NMLS# 1721091

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5 out of 5 Stars
Would Recommend

thanks for everything, it had a few twists and turns but the team really made life easier

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars
Would Recommend

Jared and the entire team were a JOY to work with. As a 1st time homebuyer I had a LOT of questions. Jared and his team were always knowledgeable and very quick to respond and always kept me on-track. The way these guys took care of me during and after the process made me feel valued and important. I can’t say enough good things about this team of rockstars, highly recommend!

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

I've used Veterans United three different times, and each experience has been a 10. I don't know why any veteran would even consider using some other company.

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

AMAZING EXPERIENCE!!!!!!! What started as an experience that I thought I would stress over, turned into one that I will be talking to all my friends about. The level of professionalism was outshined only by the level of care. Danny Reyna, Mike Keith, Doug Pearson, Michelle Terry, and Ivan Long were very patient with the seller and I especially given the consideration that we chose not to go through a Real Estate Agencey. They were more than helpful even when I sent in the wrong form, wrong information, and the times when I wasn't sure of what form was needed. The team was very accommodating to my work schedule. Having to adult as a single parent really didn't leave much time to get everything sent up in a timely manner. The team at Veterans United were very patient and understanding with me. They gave me time needed to get everything together and sent up without making me feel rushed or overwhelmed. The team made sure that I was kept well informed throughout the entire prosses. I received constant updates on where we stood throughout the whole experience. Even when there were no changes, just waiting for paperwork to be approved, they still reached out to me to let me know. They were a team that truly cared about me and what I was trying to build for my family's future more than how much money they could get from me. They went out of their way to show this by sending personal gifts, not mass-produced company merchandise, for my children and I as a congratulations/housewarming gesture. If there was anything that this team could do to better improve the next person's experience... there isn't. Keep doing what you're doing and thank you to all the personal at Veterans United that helped me through this great and memorable milestone in my family's life.

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

There is a lot involved with buying a home. These are professionals. They make the whole process easy.

Loan Officer: Brandon Erwin

NMLS# 2070329

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Highly professional team, I highly recommend this group. The process is as streamlined as it can get.

Loan Officer: Clayton Meldi

NMLS# 1564820

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5 out of 5 Stars
Would Recommend

Loved working with him so much everyone there at veterans United was incredibly helpful and insightful. Made the entire process enjoyable and easy.

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Thank you for the great service

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

By far the most important investment in my life! The people and company went above and beyond!

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Nicks team might as well be called the “A” team. Mikayla, Audrey and Bo made home buying fun and took a lot of the stress away. They’re all very knowledgeable of their job and literally just a phone call away. First time we bought a house, it took my wife and I close to a year before we closed on a house. Unfortunately I didn’t know Veterans United existed then which made home buying very stressful and traumatizing. We bought our first house because we were exhausted settled for something subpar. Thanks to Veterans United, Nicks team, and Renee, we were able to close in a month on a house my wife and I truly loved. Keep up the good work guys. Thank you so much for everything.

Loan Officer: Nick Simmons

NMLS# 2047345

5 out of 5 Stars
Would Recommend

We are very grateful for everyone who made our dreams come true. ❤️

Loan Officer: Jason Richards

NMLS# 2015623

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

4 out of 5 Stars
Would Recommend

Overall it was a really good process, told what you need to submit and provides a site where ots easy to upload and see what you need to do next, the people i interacted with were amazing, keeping me in the loop of what was going on. Now the hiccup was when it came closer to closing, just under 2 weeks before closing i was told i need to upload all my W2s from the previous year, i did this but it did delay closing by a week. Then 30 days of paystubs, followed by proof of being able to cover closing costs. I imagine that this came from the unerwriter requesting all this, which would be fine normally, but i was told 1 thing was needed at a time and not all at once and with work not being able to upload them till that night. If i was provided a list of everything that was needed or the underwriter looked at my stuff beforehand it would have saved a lot of stress and headaches, which the week before closing i was still trying to get everything. In the end it worked out and everything went through. Thank you to my VU team

Loan Officer: Ben Choi

NMLS# 47882

More Reviews

See all 366,253 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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