I will go out of my way to recommend everyone I can to veterans united.Cannot say thank you all enough!!!: )
The team provided to me by Veterans United were phenomenal!!! This team made the largest decision and purchase of my life one of the easiest, relatively stress-free experiences of my life. They are an awesome team that are reflective of excellent customer service.
I'm so thankful that my mother referred me to veterans united to use as my lender when applying for a VA loan. This was my first home purchase. I always heard how stressful the process is when buying a home. With Veterans United you can be assured that your best interest is in there hands....
Thank you very much for everything you guys done for my family and me
If I had to do it again, I would avoid Veterans United like the plague. The communication is the worst possible. People wouldn’t answer the phones or call me back. They won’t respond to emails for over a day. Dan was my loan officer and he would argue with me. He was rude and unprofessional. He doesn’t care about his customers at all.This company will make you question your choice of buying a home. I would’ve changed companies and forfeited all moneys spent if I wasn’t as close to close as I was. If you’re a veteran or a civilian, TAKE YOUR MONEY ELSEWHERE!
Response from Veterans United
Hi David, it is important to us that we work hard to provide excellent service and we realize that the home buying process can become stressful at times. We appreciate the recent opportunity we had to discuss this situation with you further. While we always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. We hope that in the end you will enjoy your home for years to come and we apologize for any confusion that may have surrounded your process. We expect that with mutual understanding we have shown a sincere desire to serve you well. Thank you for sharing your voice and valuable feedback.
Excellent
Ginny and VU made my experience very enjoyable. Very friendly and always willing to answer any questions in a timely manor. I felt like i was their # 1 customer through the whole process!!! Great Company!!!!!
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I find the team to be very professional and easy to work with.
Available to answer my questions and walk me through the process!
