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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,493

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 439,493 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I wanted to mention Jessica and Alex and so many others I can't remember at this time. I am an anxious person when I don't know people well, but your entire office has been so friendly and helpful and made everything easy for us. I didn't have that anxiety once I talked to each one of you. I either typed an email, texted or made a phone call without stress. That means so much to me. Thank you all for your help. We love our home. We'll definitely refer friends and family.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I want to thank my entire loan team for doing such an amazing job from start to finish. They were on top of everything and were available at a moments notice. Thank you so much for the help that you provided me. Love you all.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

4.5 out of 5 Stars
Would Recommend
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Would Recommend

Easy and great communication, pleasant experience

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend

The whole process was great and the people were too.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Unfortunately it is a very time demanding experience, but so very satisfying. Dealing with Lindsey Edgell was quite the experience, I would be very happy to have her as a dear friend and neighbor, her friendship and personality, during this experience, I will never forget.Thank you ever so much Lindsey,
Ron Ouellette

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Using veterans united was such an amazing and easy experience. There was no confusion about what was needed or what the next steps were. The whole team worked very hard and was on top of there game. You could tell they had many years of experience in the field. True experts!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend

The home buying & loan processes have changed quite a bit over the years with much of the process now performed on-line-which at times, can feel overwhelming & less personal. However, my Veterans United team provided assistance & support every step of the way. I would highly recommend my Veterans United team.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veterans united team exceed our expectation, the process was smooth all the way and our experience as first time home buyers was outstanding! I will 100% recommend!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4 out of 5 Stars
Would Recommend

Have a few issues:
1. When I first applied with VA United I was informed that my closing costs were part of the loan, once I found a home and went to start the closing it changed, and I was told that closing costs were not allowed to be put into the loan. This was very frustrating since I signed a contract with the other homeowner for no closing cost assistance.
2. During the closing process, I could not believe how many times I found mistakes on the cost sheets. Again, very frustrating since I felt I was lied to once.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Ty guys for everything. Will be referencing you guys to whoever need the push.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

There wasn’t an option for my loan coordinator Tim Waldron but I’ll leave my notes on this box. Not only was Tim on a mission to get me this home, but he was also the nicest person ever. He was very genuine and had a great attitude. I could tell how happy Tim was when we would get things approved and when I got my clear to close, such a great guy! He was on top of his game and whenever something would need to be done it would get relayed to me super quick! He was so helpful. I could go on and on about how great this guy was but I don’t think it would fit in the box! I’ll close with this… Tim was a great person and great loan coordinator!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

The whole Veterans United Team made something that seemed impossible to me, a reality! I had never purchased a home from afar and they assisted with every step and kept things moving smoothly. I am very grateful for the team effort, genuine care and professionalism displayed by everyone😁. I would highly recommend Veteran’s United for your home loan needs!

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of David Philips

Loan Officer: David Philips

NMLS# 1452335

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

More Reviews

See all 439,493 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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