Nikki was extremely unprofessional and disrespectful.
Response from Veterans United
Hey Brandon,
I’m really sorry to hear that you had this experience. That’s definitely not the level of professionalism or respect we expect from our team. I’d really like my team to learn more about what happened so we can address it. When you have a moment, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com.
The entire team I worked with throughout the entire process did a fantastic job, all were very helpful and knowledgeable. We went from signing a contract to closing in one month. I would absolutely recommend Veterans United to friends and fellow veterans.
Keep up the great work, we felt very special and valued.
I had been wanting to buy a home for many years. VU sent me a mailer to which I responded. Andrew contacted me propmtly and within 2 months I AM HOME OWNER!!!!! Although it was a difficult deal to get done. They streamlined all the processes and MADE IT HAPPEN! THANK YOU!!!!!
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I will be using Spencer and his team again in the future was super happy with outcome and couldn’t be more thrilled! Again thank you
I have been moved multiple times for the military and have only used veterans united once before (while I was deployed) and this was the easiest time I have ever had! I hope I don’t have to move again but if I do I will for sure be using veterans united!I can’t express enough how easy Chase and his team made this process for me and my family!!!
This being my first home purchase I don't have another home purchase experience to compare it to , but I will say this Evan and his team are Allstars and really good at what they do. Made the home buying process very easy and good for me. I can't say enough about them ...
Veterans United has formed a robust and very efficient team. I am extremely impressed with every person I interacted with throughout this process. I was always in the loop and kept informed throughout every step of the way. If anybody in my life wishes to utilize their VA benefit to purchase a home, I know that I can say with confidence that Veterans United will be the best place for them to start.
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Very thorough on their end. Informative and made things super smooth!
Much thanks and appreciation to the entire team for making this happen.
I’ve always heard horror stories about the home buying experience. Sorry, I cannot relate.
Veterans United blew me away on their professionalism, knowledge, and outstanding service. They made my first time home buying experience easy and quick.
I would HIGHLY recommend Zach, Mason, and Nichole for anyone buying a home. They all answered all 7 million phone calls from me and were ALWAYS willing to help! They made the home buying process very painless! Thank you so very much!!
