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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,275

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 424,275 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

Lance has been amazing for both my loans wouldn't trust anyone but him!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

2.5 out of 5 Stars
Would Recommend

My team was extremely polite and worked very fast on an issues I had or to get answers to all my questions the only problem I found in the process was having to resend documents multiple times and asking if I needed to do certain things and being told no then halfway through the process being informed that I did indeed need to have it done

Response from Veterans United

Hi William,

Thank you for sharing your feedback, and I’m glad to hear that you found our team to be polite and responsive. We work hard to keep things moving smoothly and to answer any questions that come up along the way, so I’m pleased to know that part of the experience went well.

I’m sorry to hear, though, about the frustration with having to resend documents and receiving mixed instructions during the process. We understand how important it is to have clear, consistent guidance from start to finish, and I apologize that we missed the mark here. Your time is valuable, and we’ll be looking into ways to improve our process to prevent situations like this.

If there’s anything you’d like to discuss further, please don’t hesitate to reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We're available from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to contact us anytime.

5 out of 5 Stars
Would Recommend
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Shane and his team are by far the best help I’ve had ever buying or refinancing a home. They simplified it for me so I better understood something I have never done before or have done only one other time in my life. Definitely recommend working with them.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

I loved working with Kat, would definitely recommend!!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

Buying a house was new for me the process can be extremely frustrating when u don’t understand it.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend

Misty and the Team at United Veterans were very helpful warm and welcoming. The underwriter on the other hand, was less than appealing through the process. Josh and Misty were there to help

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

The entire team was great. I did not work with all of the team members as much as I worked with Nathan, but they all were great and our family loved the gift we received from Veterans United.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Overall the experience with veterans united was excellent and I am very happy with the quick responses and support I received. VU helped me achieve my dream of settling into my new home set me and my family up for success in the future!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

3.5 out of 5 Stars
Would Recommend

Team was great, nothing bad on our end

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

I certainly had some apprehensions during our initial process, as many would. I learned quickly that I didn’t have anything to worry about as we were kept in the loop during the whole process. Every I was dotted and T crossed. The whole deal was absolutely painless. When we refinanced I had no worries at all. Thank you to everyone at Veterans United Home Loans!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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4.5 out of 5 Stars
Would Recommend

Everything went smoothly and kept us updated on the next steps of the loan in a timely manner.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend
headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

A truly outstanding team to work with. There is no other option in my opinion!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

3 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Great team. Little hiccup at the end but I am very happy with results. Jeremy and Eric have been wonderful to work with. This is my 2nd home through Veterans United.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

More Reviews

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