Overall, my whole new/first home experience was truly remarkable!
I have over come some really big hurdles to get here. My team was great from the first phone call to closing my only advice to new clients look at your TO DO LIST EVERY DAY DONT FALL BEHIND. THANY YOU TO EVERY ONE THAT MADE MY HOME Possible
I would like to appreciate and thank the entire team for supporting throughout my home loan process.
I love Veterans United I have bought all of my homes through them and I have never had an issue with them or the house buying process. I recommend them every time.
And started off a little rough, but Mr. Bob stepped in and made it better
It was a very quick surprise and very very smooth. If I had a question on Saturday and texted the chat Sam or Cooper would anwser and will get back to me on Monday and when Monday did they sure did get back to me. They wanted to anwser any and all my questions and I was happy that Sam’s team were able to anwser my questions and ask if there was anything more they can do. Thank you Bailey for internet help! Thank you all for making our 1st home a great experience and just in time for Christmas at home
I'm happy with everything.
Veterans united made the home buying process smooth and easy!
Started in October didn't finish until mid December. No clear and consice guidance. Things had to be done multiple times. Absolutely frustrating
Response from Veterans United
Hi Benjie,
I’m really sorry to hear about your experience. A process that stretches out for months, with unclear guidance and repeated tasks, is absolutely frustrating—and it’s not the smooth, streamlined experience we want for anyone. I can imagine how stressful that must have been for you.
I’d really appreciate the opportunity for my advocates to learn more about what happened and see where we fell short. If you’re open to it, please reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST, but you can leave a message anytime, and we’ll follow up as soon as possible.
Veterans United understood our needs and wants. This was an outstanding team making themselves available for us when we needed them.
