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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,343 reviews
874 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,343 unfiltered reviews

Starting on Page 6427 of 15,279. Return to Page 1

5 out of 5 Stars

Veterans United really cares about the individual and will take a uncomfortable situation and make it comfortable, they helped in every aspect of the home buying.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
headshot image of Kyle Bass

Loan Officer: Kyle Bass

NMLS# 1960368

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars

Veterans United was the Best!! I really had a great experience with them at the helm. To be fair we did have some issues with underwriting but VU made those mountains seem like bumps on the road.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Original we started with Veterans United Home Loans (VUHL) in North Carolina looking for a potential new home in Florida in 2020. Taylor Oakley with VU assisted us from day one. We had a change in plans, we decided to move instead to Virginia due to a job offer back in November. Once we decided this Taylor immediately connected us with a Veterans United Realtor (Jason Cheperdak) and Loan Officer (Aaron Spanner) in the Virginia and surrounding D.C. areas in late 2020 and eventually into 2021. First time meeting Jason via virtual video due to COVID restrictions. Right off the back, Jason was very professional, upbeat, very knowledgeable and walked us through the whole home buying process. We received multiple home listings and after awhile, roughly several months we decided on 5 homes to look at in person. Mind you we were commuting back and forth from North Carolina to Virginia for work. We set up the meet and greet with Jason, at the first new custom built home we wanted to look at first. When we came up to meet Jason for the first time we drove right by the new construction home and Jason as well. Jason immediately called and said, “Is that you in the Subaru SUV?” We said, yes and he said, “You just passed me and the new house.” We started to laugh and we thought this couldn’t be the house because it was a framed house covered with the barrier protection plastic. Plus, the photo of the new listing was showing a home already built, not the case. Now that we think about it, this home was gift wrapped for us, we just didn’t know it at the time. Long story short we parked the vehicles at the bottom of the driveway, because it wasn’t set up for ordinary vehicles just yet. The home was only accessible by the garage and basement doors. The entire house was only framed, no walls, no HVAV, no utilities, nothing just a hollow home. This new custom built home had a lot of potential and we even meet with the builder MMC Contracting LLC “Donnie LaRowe” and his Realtor “Scott Cleveland.” Donnie mentioned the home was originally being built for his daughter however, they decided to build another home on one of his properties and decided to list this home. We then went to four other homes in the area and none of the homes came close to this one. We decided on making an offer on the new custom home construction. Jason made the arrangements and we have owned many homes in the pass and this would be our first custom built home. The builder accepted our offer and from that point until we closed on our home June 28th Jason and his Team, Aaron and his Team and the Title Company made our dreams come true. The VU website was very user friendly and made it easy to follow along with the process of purchasing our home. We enjoyed the videos on how to, what to expect, next process and the thing’s to do. Thank you for making this a wonderful experience, professionalism and keeping us up to date and continuously answering all our questions throughout the process.We would recommend Veterans United Home Loans to anyone. Thank you for helping us find our forever home. Once again we would like to extend our gratitude, appreciation and humbling experience and a thank you to Veterans United, Shepherd Homes Group, Allied Title & Escrow, MMC Contracting LLC to Jason Cheperdak, Aaron Spanner, Donnie LaRowe, Scott Cleveland, Tegan Weimer, Rita Murray, Sharon Frye, Andie McDonald, Jen Elig, Maneja Houchin, Taylor Qakley, Amelia Hauck, Brian Beck, Aldo DeCola, Shelby Peters and to anyone else we might have forgotten.Domingo & Spring Torres JR
“Thank you for our Spectacular new custom built home”

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

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5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

The Veteran United team was great and will definitely pass to friends and family to use their great support and assistance.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

4.5 out of 5 Stars
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars

The team was great! Covered everything needed quick and efficiently. Would definitely recommend!

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

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Experience first-hand why 364,946 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Easy process to complete. No issues al9mg the way

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
headshot image of David Mendez

Loan Officer: David Mendez

NMLS# 668234

5 out of 5 Stars

My team rocked! And were extremely helpful to my specific needs. I will forever be grateful ~ thank you and SALITE

headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

4.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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