Go else where. Poor follow through. Failed to complete the job with out intervention from title company, seller, realtor.
Response from Veterans United
Thank you for taking the time to communicate your feedback, Bret. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to maintain excellent service. While we cannot make up for the fact that expectations were not exceeded, it is important that we always look for ways to improve for future customers. If you wish to share more information, then please feel encouraged to contact us for further support.
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Veterans if you are thinking of buying a home this is the way to go. They are very professional and easy to work with. They were always very punctual in returning phone calls or emails. So would I do business with them again. Most definitely.
Awesome staff helpful at every step of the process.
Daren was great! Thanks to all!!!
Mike Mange’s and his team were awesome. Although it took extra time to close, the team we had worked very hard everyday to help us purchase our new home. We hit a snag that took all of us to figure out what to do, but at the end Mike was able to get everything ironed out. Ann, our realtor was also amazing. She would call everyday and guide us every step of the way and helped us through a difficult hurtle. I feel Ann went out of her way to ensure we knew exactly what was happening. Now we are very excited to begin making new memories in our new home.
VU is amazing!!! We acheived theAmerican dream because of the hard work, professionalism, and diligence.
My Loan Coordinator was Adrienne Oursler, she was the best. Michael and Adrienne worked very hard on getting closed on-time.Thanks for all your help,
Stephanie
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I recommend Veterans United. This company was great to work with and professional, positive, and very informative through my whole loan process. They insured that I closed on time and kept good communication through phone call and email. I strongly recommend this company for your financial needs.
The process with the loan was just about as easy as it could be. They worked really quickly to meet our timeline, we couldn’t be more excited about our new house.
Veterans United was the best choice we could have ever accidentally stumbled upon. The entire process from getting our credit score up to closing on our house was quick and simple. It felt as if we were working with close friends throughout the process. Scott, Heidi, and Bryan are amazing at what they do and truly have a heart for helping veterans.
This process was extremely simple with the digital communications and upload process. I appreciated that documents were encrypted and that we were given step by step guidance. Our loan process was smooth and stress free.
