This is our second time to have Mark as our loan officer, first time was when we purchased our home and now with our refinancing. Mark has been great through everything. We would highly recommend using him, if you have a chance to.
Do not use this company was the worst experience I’ve ever had in refinance or purchase
Response from Veterans United
Thank you for being honest with us about the conclusion of your loan process, Eric. We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk about what may have created confusion for you near the end. It is our goal to use your feedback to improve the service for folks down the road.
Veterans United was incredibly easy to work with. I would recommend them to anyone that is looking to buy a home. They have amazing personnel working for and with veterans united.
This was our 2nd time purchasing a home and our experience far exceeded our first go-round. The team of people who worked with us throughout the process were so patient, responsive, and transparent about everything. It was a joy to feel like we were in such capable hands - down to the last minute of signing the closing papers. They seem to genuinely care about their clients and want everything to work out for them!
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Not as bad as I thought! When they give you something to do, do it. Things will be smoother at the end with less stress.
This experience has been nothing short of amazing. Every step of the way the past 2 months has been seamless and full of open communication. The online format for submitting paperwork and signing documents makes everything extremely easy to do while on the go. I will recommend Veterans United Home Loans to every Veteran that I know that is in the market for a home!
Sam was great and was very attentive. 30 days start to finish great mortgage lender!!!!
This company is awesome. Everyone that works with Veterans United is extremely helpful and they always get the job done. I initially had Veterans United but then my mortgage went to Freedom. I was quite upset when this happened but I know this happens all the time. I just figured since I am a widower of a Vietnam vet I could stay with Veterans United. Fortunately I just did a refinance with Veterans and all I can say I am very happy. The people that work for Veterans United should do training for other mortgage companies. I am so pleased with all the staff from Veterans that were involved in my refinance. Great Job!!!
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Veterans United was great to work with. My Loan Specialist, Steven Ross, was fully vested in ensuring I had a great experience. Not only did he take the time to answer questions, he did so very efficiently and thoroughly. He was very flexible and kept me updated every step of the way. He went above and beyond what I expected from a loan officer. I have never worked with a better one. Outstanding experience thanks to Steven and the other VU staff. I highly recommend Veterans United!
I enjoyed the experience. it was my best experience in terms of the loan process. i would recommend the loan officer and the the agent to my closest friends
If you are a veteran and looking for a home loan,look no further.Veterans United is the way to go.Have a great day!
Veterans United made buying my new home easy as it could be. Had no issues and closed within 30 days.
One of the easiest processes I have experienced in getting something done and efficiently. Veterans United was awesome!
