Veterans United makes it simple and painless to to process a mortgage loan.
Thank you do very much!!!!
The best company ever!!! We got our loan from such hardworking loan officers. They bent over backwards to help us and end result was wonderful. We recommend veterans united to anyone who is trying to purchase a home!
The speed at which VU began processing information regarding the home-buying was appreciated, initially. But that speed gave way to erratic communication late in the process, with documentation having to be sent multiple times for the loan team to receive it, placing the burden on us the buyers and our realtor to ensure they were receiving documentation that had already been sent to them. While the junior loan officers weren't unpleasant to speak with, the struggle to help them find info that they had already been sent was frustrating and unnecessary.
Response from Veterans United
Christopher, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate team has attempted to reach you directly. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
My experience with Veterans United was delightful.
If you don't Let Aimee take care of you, you might not get it done.... Or worse yet get hammered on a rate....
We really appreciated the website. We could keep close tabs on the process, upload and view documents as needed, and and stay informed. One of the best things is that we did the whole mortgage process from home... from the initial application, to closing.
