They sell your loan to a 3rd party company really quick. Then to get two people on the phone that say the same thing is a miracle. God forbid something happens and you have to deal with losing everything, because you will spend a lifetime in phone calls trying to find the right answer. Then when you do, the next time you call the agent won’t have a clue what you’re talking about.
Response from Veterans United
Shane, Thank you for sharing your honest voice with our team. We want to ensure that selling loans is a very common part of the loan process. In order for us to assist the future and more veterans, we will sell loans out to make room. We want to let you know that your client advocate team is always available to assist you whenever you need it. We would like to thank you for your service and for choosing Veterans United.
I highly recommend Veterans United.
I highly recommend choosing Veterans United Home Loans for any buyer looking for a team of experts who care and a clear/concise/straight to the point process. They have been a true blessing!
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This was the smoothest process from start to clear to close.
VU is the way to go
I would use Veterans United again!
