Outstanding experience! Everything was on time and went as planned. 5/5 would recommend!!
If you want a team who cares, Veterans United is the way to go. They have a sense of focus and patience that anyone would want for this particular market at this time. They made our house buying experience smooth and almost effortless. I highly recommend them.
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Buying a home is hard enough, but Veterans United made it super easy. Answered all our questions throughout the process and made the process smooth and stress free for our family.
Remind customers to update contact info before any appointments get made, otherwise they will be surprised when someone comes to sign closing paperwork especially when they received no prior communication about it. Also, all the forms that need to be signed should absolutely have signature lines, let's work smarter not harder.
Ediri - our loan coordinator was not very helpful to our experience. She seemed slow in communicating and was not responsive when we had concerns about issues. Towards the end we ended up preferring to communicate with Rob.
I do not recommend Veterans United Home Loans, due to my personal experience with them.
Response from Veterans United
Hi Jerry, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval.
My entire loan team was extremely helpful throughout the entire process. They got the job done and we closed right on time. I've already recommended other servicemembers to utilize Veterans United!
My wife and I are very happy.
Wish I would have known they all text off same number. They were all very helpful and easy to work with.
