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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,811 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,811 unfiltered reviews

Starting on Page 6621 of 14,894. Return to Page 1

5 out of 5 Stars
headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

You are in good trusted hands. They walk you through and you never feel left out or lost. I highly recommend this team to anyone.

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

2.5 out of 5 Stars

Piss poor explanation of fees. Delays because a LAZY title company. Showed no interest in performing in a timely manner. ALL excuses blamed on government regulations.

Response from Veterans United

Hi William, we appreciate your feedback on this matter and we know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. Discussing the meaning behind certain documents is part of our commitment to deliver outstanding service and I am sorry you felt we missed the mark. A member of our Client Advocate team is available and we invite you to connect with us further.

4.5 out of 5 Stars

Everyone seemed to be prompt with responses and trying to help in any way they could.

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars

Will recommend veterans united for first time home buyers

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

3 out of 5 Stars
headshot image of Brandi Arvidson

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars

Kevin took me from the preapproval stage to the final closing with ease. He was always available. He was very considerate and had customer service at the top of the chart. Thank you Kevin!

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars

If you are looking to refinance your home, look no further than Veterans United. They are honest and reliable, and will not make you pay for what you do not receive regarding rates and services.

headshot image of Ashley Brown

Loan Officer: Ashley Brown

NMLS# 1706825

5 out of 5 Stars
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars

VUHL is hands down the best. No question about it that we will continue to use VUHL and recommend to all of our Veteran friends.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

I would definitely use Veterans United again. Fast, friendly, helpful. This is a team of people with great professionalism. Thank you for all of your help!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Justine and Jenny were wonderful to work with. Also, Cory was first contact and all
three were very professional.

headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Thank you to everyone involved with helping us get our dream home.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

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5 out of 5 Stars

It was so easy and I always felt like I was receiving the best service possible! I recommend any Veteran to use Veteran's United.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

This was NOT my first closing, but it was certainly the smoothest! This may have been the first time in my life I ever felt that a veteran's benefit was worth choosing and that was because Veterans United made it easy to make use of that benefit by cutting through all the difficult paperwork for me. I would definitely return to Veterans United if I ever need another mortgage.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

3.5 out of 5 Stars
headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Outstanding organization.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

This company will get the job done. I highly recommend any veteran to contact Veterans United and get on board with their program. Great team.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

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