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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,132 reviews
924 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,132 unfiltered reviews

Starting on Page 6677 of 15,505. Return to Page 1

5 out of 5 Stars
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

From my experience with Veterans United, I know that they really care about helping veterans to get settled into a new home.

headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Cole Wright

Loan Officer: Cole Wright

NMLS# 2064417

3.5 out of 5 Stars

just because you're preapproved doesn't mean it's gonna be smooth sailing, veterans loans use a lot more variables than a conventional loan

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Painless process. I would highly recommend.

headshot image of Suzanne Kelley

Loan Officer: Suzanne Kelley

NMLS# 894567

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Photo submission from Corey B.

Thanks for the home for me and my family. I can't put into words how happy all of this has made me. Now me and my family can have our forever home. Thanks again so so much.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

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5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars

We are so pleased with our whole home buying team.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

0.5 out of 5 Stars

I think that a buyer needs milestones so we can plan and develop expectations. I think this lender has a good process that can be improved upon. As a home buyer you can not assume the home buying process is without a few setbacks! You will need to track all updates and ask questions when you have delays. I would have lost this purchase if I did not take an active role to bring all parties together and communicate our closure requirements!

Response from Veterans United

Hi Ron, thank you for taking time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist via your loan team. We would like to learn more about your experience and find out what may have prevented the process from getting off track. A member of our Client Advocate team is available to discuss how to improving our service for future customers.

5 out of 5 Stars

It is a hard process to go through. All the service people seemed to possess that as a guide for dealing with Debra and I. We were anxious for parts of the process but steadfast to the leadership of Travis. Thanks Travis.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

I worked with Scott and Nina great people to talk to and work with. Everything I had to do was on a to do list which made it easy to understand and I knew what needed to be done next. I can't thank them enough for all their hard work and dedication to me. Thank you very much

headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars

I was making a move from out of state and having a specialist that understands that process and treats you like a friend made it much less stressful. I would highly recommend VU to anyone making a move.

headshot image of Kaci Drennan

Loan Officer: Kaci Drennan

NMLS# 2069974

5 out of 5 Stars
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Ashley Brown

Loan Officer: Ashley Brown

NMLS# 1706825

5 out of 5 Stars
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

3.5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

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