It was great been told what is needed, pending and able to talk to my team through the process whenever I had any type of question, they would answer them and find the information that applied to me
I recommend Veterans United to Veteran who plans on buying a home in the future. The website is full of helpful videos to help first time home buyers understand the process and what is expected. I also liked using the mortgage calculator and other expense tools that helped me understand my budget and what I could afford. Very professional staff and everyone is very friendly. If you are looking for a lender who will have your back day and night through your home buying process, Veterans United is the way to go!
I would not recommend Veterans United if you are a stickler for attention to detail, because you will be disappointed. Mistakes were made even after they were pointed out. Also be aware that they limit their cashout refi to 90% while many others will allow 100%.
Response from Veterans United
Hi Jason, thank you for taking time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. A member of our Client Advocate team is available to discuss how we may improve our services for future customers. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
The whole team was awesome and always keeping me updated on every step taken. Great group of people and very polite.
I would definitely recommend VU to all my friends.
The Veterans United Team (Colin P, Rachel K, Brett B.) as a team they worked hard to help us close with in less than 24 hours of selling our old house. The journey together had it's ups and downs, but there was never a moment that we did not know what was going on. Transparency was number 1 and that helped us stay on course.I do not know what more to say than "Thank You" for what you have accomplished and how the team helped us get our dream home!
This whole experience with Veterans United was so stress free, simple and flawless. Way better than my other buying experiences.
Please please please use veterans united as your lender. They are compassionate about what they do and have the tools to make an easy and efficient transition into your new home!
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Veteran United has helped me purchase my home 11 years ago and just helped me re-finance that home. The whole process both times were highly efficient, respectful of me and my family. I would highly recommend to any Veteran in the market to purchase or refinance a home.
After my experience there isn't anything better. Team is very helpful and get you the best of everything. Thanks guys
