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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,119

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veterans United made the whole process painless. They guided me every step of the way. I'm very happy that I chose Veterans United for my mortgage. They were great.

headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

2.5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

It was a great experience , i recommend Veterans United.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend
headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

4.5 out of 5 Stars
Would Recommend

Veterans United I have to say is a well thought out company. I would recommend them to anybody that was looking to buy a home. They make home shopping very very easy and not complicated in the application process. This is the way it should be when applying for a home loan and the process of purchasing a home. These people are so professional and their work courtesy making sure they call you text you email you with updates any questions that you may have please call if it wasn’t for my experience previously I would have a lot of questions but I didn’t but I know that they would’ve answered each and everyone of them. I want to come in each and everyone of them that were involved in this process thank you thank you and thank you so much for making it so enjoyable. This is what purchasing a home should be like happy enjoyable exciting and this is the way the business loan should be as well as purchasing a car should be not ours is sitting around and waiting go home do what you need to do and will be in contact with you. Veterans United home loans are you people thank you so much I want to commend you for all that you’ve done for me.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4 out of 5 Stars
Would Recommend
headshot image of Bridget Enochs

Loan Officer: Bridget Enochs

NMLS# 918180

4 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

I've had a lot of friends, and family, use Verterans United. This is what led me here. From the initial contact I was very pleased. My credit counselor helped tremendously. The loan team was amazing. They were responsive and very helpful. When we got to underwriting is where the frustration set in. There a lot of things that could be done way better. Overall it was a pleasant experience.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

N/A

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Isaac Cox

Loan Officer: Isaac Cox

NMLS# 1918905

5 out of 5 Stars
Would Recommend

Excellent service, knowledgeable in every aspect and courteous service and staff. I give this company 12 stars!!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

If Veterans United is available for you, I cannot urge you enough to reach out and work with them. By far the best rates, and most friendly and knowledgeable team I have ever found.

headshot image of Titus Zeigler

Loan Officer: Titus Zeigler

NMLS# 1753627

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Eric and Dena and the team were super helpful and very good at there job it was a pleasure working with them

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Veterans Untied does most of the work for you. Let them!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

I think that Veterans United is best because of it’s people. I was handled with care and competency. The personal touch is not lost in the size of organization. As far as I am concerned they are far and away beyond any previous experience I have ever had.
To say I recommend them highly is a gross understatement!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

2 out of 5 Stars
Would Recommend

If this is your 1st home loan then be flexible on your time frame . Get your paper work done as quickly as possible , then wait . 3rd party providers / inspection / appraisal folks will hold things up and push your closing around . However your V.U. team will get it done . DONT PACK EARLY , expect an overlap on current and future bills for your rental . I recomend you use a V.U. realtor that knows vets. There are perks if you do , and most other realtors are not up to snuff with the needs of the home and property. Watch the videos , then do it agian before setting your heart on a home . Your team wants you in a new home so remember they are trying for you.

Response from Veterans United

Paul, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third-party providers, it is important that we work together to promote resolution for you. A Client Advocate member is here for more information and will be available to speak with you should you wish to get in touch with us. thank you for your service and thank you for choosing Veterans United.

5 out of 5 Stars
Would Recommend

The experience in purchasing our home was made easy and pleasant from working with Veterans United and i would highly recommend them.

headshot image of Jeremy Truitt

Loan Officer: Jeremy Truitt

NMLS# 1778643

5 out of 5 Stars
Would Recommend
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Thank you for your work and effort

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

More Reviews

See all 434,119 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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