We would highly recommend Veterans United for all your loan needs. Great company. Our loan was so easy to work with.
Ms Sarah Dixon was helpful towards the last day day or two of my process finally closing. I wish the issues with my loan officer team had been elevated to her level sooner, unfortunately I had to seek for elevated service only after I had enough of the falso hopes and promises from my loan officer team.
Response from Veterans United
Hi Donovan, thank you for sharing your feedback and for letting us know about your experience. While we feel positive about the experience you had with one of our Client Advocate team members, it is disappointing to know that your overall experience is not recommendable, and will continue working hard to learn as much as possible about what you expressed. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us further.
Very informative and outstanding professionalism throughout the entire process.
Overall, I can't say enough about how well my buying process went with Veterans United. Not only did I get the house I wanted at a great rate, but I feel like my loan process was super simple and as stress free as possible from start to finish.
Please thank the whole team for me. I will recommend Veteransunited to all my friends.
Thank you to Jason Polk and Doug for saving the day. I owe these men great thanks for getting me into my home dispute Andy Moe’s utter incompetence.
Response from Veterans United
Hi Riche, Thank you for being honest with us about the conclusion of your loan process. While it can be disheartening to have a less than favorable experience during your home buying journey, we would hope that once knowledge was received of an issue, escalated appropriately and managed to ensure you were in the home of your choosing, that we could repair where you felt disconnected. We learn the most when we listen to our clients, and am glad you were able to connect with one of our Client Advocates. It is our goal to use your feedback to improve the service for folks down the road and want to thank you for giving us that opportunity.
This is our second time using Veterans United. Both experiences were great. We used the local Clarksville Tn Office both times. Our loan officer was Jennifer Candler. She is great to work with. She will take the time to answer your questions and make sure everything is done correctly. She’s hard working and wants to make sure you get the best experience when purchasing a house!
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Our experience is that this was our first time, we made the right choice to go with Veterans Home Loans. We had heard many horror stories of other companies, were afraid, but Veterans United Home Loans took real good care of us. They are honest, will work with you, patient, and really care to satisfy the customer. Please chose Veterans United Home Loans, you will not be disappointed. I already referred a couple of people, one became a client and is very pleased.
I will recommend veterans home United to veterans and other interested by their professional ship is outstanding our own do they give you a loan office a realtor at home concierge and a moving assistant I stepped out on a leap of faith and I thank God for veterans home United
Ronnie Williams
