Overall great experience.
Write down questions and continue to follow through with your terms
Response from Veterans United
Nola, thank you for your honest and direct feedback. If you would like to discuss your experience further, please reach out to our client advocate team for assistance. We want to learn more and assist in providing the best customer service possible. Thank you again for your service.
10+
These people are amazing. never thought it would be so easy to get into our new home. they gave me a to do list and I checked it every day. They found me an awesome realestate agent. The whole staff was awesome
Great experience!
Will recommend you whomever I can
I wish the process wasn’t over because I meet some really good people with getting a approve with loan.
Thankful to my agent through the property is also an attorney and she made sure the closing happened.
Response from Veterans United
Patricia, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has begun to research your comments and will be contacting you for more information. While we cannot change the experience you had we are committed to accountability and furthering our ability to provide an outstanding client experience.
If you are a veteran, and looking to purchase a home, I highly recommend VU. VU kept me informed from start to finish..I was not left in the dark on any issue. If the need is there, they will take your hands and walk you through the complete process. Again, I highly recommend UV, to any fellow veteran seeking to purchase a home.
I was very satisfied with everyone that I worked with and appreciate it. Thank you
We had an awesome experience working with Veterans United. The process was simple to follow. Cam responded to our request right away from the 1st inquiry to the last. Sarah was amazing too. Kept us informed about processes and documents. We would highly recommend Veterans United for any mortgage needs.
