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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,893

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
1

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Showing all 435,893 unfiltered, unedited reviews

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2 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

1 out of 5 Stars

Communication was terrible with our loan officer. It would day several days to get a response, whether it was text, email or phone call. Our realtor and title agent also had trouble getting ahold of our loan officer. Once we got Jared to help with the loan, it was better.

Response from Veterans United

Hi Brian,
I’m sorry to hear communication wasn’t what it should have been during your loan process. I know how stressful it can feel to wait days for a reply, especially when you and your realtor needed timely updates. I’m glad Jared was able to step in and make things better, but I wish the whole experience had felt that way from the start. If you’d like to share more, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
Photo submission from Dennis M.

I'd like to give thanks to Sarah Stoll for her assistance as the loan coordinator. Her quick response to the various hiccups in home buying was pivotal in the success of our purchase.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

Very professional. Always answered all questions and took time to contact back. Highly satisfied with all aspect of the process. Scott and the team made the process so smooth and felt like a familiar process. I would give 20 stars if I could.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Would Recommend

Timothy, michael, and max were very great to my wife and i! Very helpful along the way. 10000/10000. Will be using again!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

5 out of 5 Stars
Would Recommend

The process was quick/easy, and the team was always available to answer any questions I had. As a first-time home buyer, I couldn't have asked for a better team.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Britt Blaesing

Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Kelly and her team were amazing to help guide me through this process.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Would Recommend
Photo submission from Aaron O.

First time buying my home. Fast and smooth. Down to every detail. Would 100% recommend! Thank you Veterans United!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

4.5 out of 5 Stars
Would Recommend
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Would Recommend
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend

As a first time homebuyer everyone did a great job guiding me through the process.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Would Recommend
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

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5 out of 5 Stars
Would Recommend

Zach and his Team were awesome to work with!! Very responsive, answered all my questions and kept us informed throughout the process. We closed in under 2 months!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Tommy and Dustin are an excellent team designed to handle anxiety, fear, and mistrust. They are calm, professional, and efficient. I am so blessed to have access to Veterans United!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
Photo submission from Mark G.

Great team of people to work with . Everyone was extremely helpful and kind. Highly recommend if you’re buying a new home. Thank you to everyone on Ross’s team.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Alex and his team they are the best

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

1 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend

We absolutely loved working with our team at Veteran's United. Everyone went above and beyond in helping us secure a VA loan for our new home. They helped ease the pressure of home buying and answered any questions that popped up. Would definitely recommend Veteran's United if you are looking to buy a home with ease.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

More Reviews

See all 435,893 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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