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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,512 reviews
819 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,512 unfiltered reviews

Starting on Page 68 of 15,284. Return to Page 1

5 out of 5 Stars

Honestly, remove the "super duper secure" line when asking people to verify their identity when using the app... It's embarrassingly childish (at least to me)

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Tim and his team were incredibly accommodating throughout the entire process. Where other loan officers were evasive or unresponsive, Tim and his team were prompt, clear, and consistent every step of the way.He was extremely patient, took the time to explain everything in detail, and never hesitated to answer my many (many!) questions. I truly felt supported and confident knowing they were in my corner.Even when other loan companies offered more money, they simply could not deliver the same level of service or close the file. Tim and his team were solution-oriented, and got the job done efficiently.And to top it off—they closed my file in just two weeks!I am beyond grateful for their service and highly recommend Tim and his team to anyone looking for a responsive, knowledgeable, and results-driven lender.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Photo submission from Kenny A.

I want to personally thank Dustin Johnson for everything he did during my home buying process. Rotation was quick to respond to any questions I had. He was patient while walking me through every step of the process to ensure I not only understood what needed to be done, but also explained the importance and reasoning behind every step. If it wasn’t for Dustin, I would have been completely lost during my home buying process. Dustin was able to take so much weight and stress off of my shoulders. If it wasn’t for him working tirelessly, my family and I wouldn’t have been able to have a home to move into after starting the process and closing on a home 3 weeks later.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Working with Veterans United has been an absolute pleasure. Normally, the home loan and home buying process is complicated, confusing, and overwhelming- especially when buying a home from across the country. However, everyone on the VU team was proactive in reaching out and helping me through the process step by step. They even helped me set up home insurance and services, and my lender came to my home inspection so we could meet in person. I highly recommend their services to anyone looking to buy a home- they not only set the bar for lenders.... they exceed it!

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

4.5 out of 5 Stars

I would recommend, There is only 1 issue. it is my understanding the HELOC could have been kept open by filling a form. we where unaware that the HELOC would close, we didnt want it to close. We will work this out with that company. However all things considered, the speed and everything , Nicole was great and I would highly recomend.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

Our VU team is exceptional, I felt that they want us to really win. Especially Spencer and Mackenzie who worked and walked us through the whole process. Team work makes the dream work indeed! I am grateful to them for helping us make our dream came true. Now, my little family and I will be making more beautiful memories in our first home!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

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5 out of 5 Stars

Very nice team to work with!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Scott has been nothing but helpful and supportive during my time off need and issues that came up. Outstanding team.

headshot image of Scott Ratliff

Senior Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars

The VU has been amazing. I want to give a shout out Montgomery Hill for his compassion and incredible customer service! Way to go!

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

4.5 out of 5 Stars

Highly communicitave and competent team. Everything step was simplified by the Veteran's United App.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Photo submission from David H.

Caitlin, Max, and their whole team made my whole experience a joy! They all went above and beyond to make sure I understood everything as a first-time buyer. I would recommend that every Veteran in the market for a new home use Veterans United!

headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

4 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Our lender Jake was amazing very on top of everything and a caring person 10 out of 10 recommend

headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars

Veterans united and the team that worked with us we’re very helpful and very resourceful. They took the stress out of everything and we’re always there. If we had any questions I couldn’t recommend them more.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

Very easy to work with.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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Experience first-hand why 365,089 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4.5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Photo submission from Efren B.

I already told my sister about Veterans United. I would recommend you guys to any Veteran I meet. My wife loved you guys and your team was awesome and helpful with every step. We were never left in the dark about anything.100% you guys are truly amazing

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

3.5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

David and his team were nothing but professional and knowledgeable. They helped me immensely through the process of buying our first home and we absolutely loved it. David went above and beyond his basic responsibilities to assist myself and my spouse to ensure that we understood every step along the way.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

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