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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,464

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Would Recommend
headshot image of Patrick Holcomb

Loan Officer: Patrick Holcomb

NMLS# 2638430

5 out of 5 Stars
Would Recommend

Jeff and Danielle are the best. I highly reccomend them!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Vincent and his team were absolutely outstanding! This was our third home purchase, and I can confidently say it was by far the smoothest loan process we’ve ever experienced. From start to finish, Vincent kept my wife and me fully informed—always quick to answer questions, provide guidance, and make sure we understood every step. He went above and beyond to help us secure a great rate, and everything closed right on time with zero last-minute surprises. The level of professionalism and customer service we received was unmatched. I’m so glad we chose Veterans United this time around—it made all the difference!

headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
Photo submission from Dennis M.

I'd like to give thanks to Sarah Stoll for her assistance as the loan coordinator. Her quick response to the various hiccups in home buying was pivotal in the success of our purchase.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

0.5 out of 5 Stars

Started out very good. Ended up missing closing date do to VU not sending me all the paperwork I should have filled out until day before closing. This put my family and I in a hotel for two weeks on my money. Could not get a response from my loan coordinator when I had questions, emailed and left voicemail numerous times. Ended up spending tens of thousands of dollars on a zero down VA loan. Loan officer was away for the closing and it took me threatening to walk away from the deal to get any of his associates to get involved and fix the issues. I have bought and sold several homes on VA loans this is hands down the worst experience I have had. I will not use VU again.

Response from Veterans United

Hi Bobby,
I’m truly sorry to hear how difficult this experience was for you and your family. Having to cover hotel costs and feel unheard when you were reaching out for help would be incredibly stressful, and I regret that you were left with such a poor impression of Veterans United. No veteran should walk away from the homebuying process feeling this way.

My team would appreciate the opportunity to listen if you’d like to connect directly. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend

Aaron, Lindsey, and Julia were a phenomenal team for us and we greatly appreciate all they did!

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars
Would Recommend

Trip and Levi were exceptional. Buying a home is very stressful but Levi and Trip kept me informed almost daily. Levi definitely let me know if something more was needed from anyone and Trip though we ran into a money issue on literal closing day - he helped me past the finish line with my forever home.

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
Would Recommend

Jason Bals and my team were very professional, checked on me constantly, did evrything they could to get me in my forever home.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
Would Recommend

Extremely easy process and very happy I went with yall

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
Photo submission from Aaron O.

First time buying my home. Fast and smooth. Down to every detail. Would 100% recommend! Thank you Veterans United!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

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5 out of 5 Stars
Would Recommend

The whole Team was awesome!
Stephen, Hilo, Kayla, and sorry if I forgot anyone. They were motivating, supportive, knowledgeable, great attitude every step of the way.
I am very grateful for all their help and support! I would definitely recommend Veteran United to everyone and would go through them again!Thank you!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Very respectable and kind. Always on top of things and willing to answer any questions you have at any time with prompt responses.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

I just wanted to take a moment to sincerely thank you for such a fantastic experience during my homebuying journey. From start to finish, your team made the process smooth, stress-free, and incredibly efficient.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
Photo submission from Mark G.

Great team of people to work with . Everyone was extremely helpful and kind. Highly recommend if you’re buying a new home. Thank you to everyone on Ross’s team.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

The team was great from my realtor agent all the way the finance team. Couldn’t ask for a team

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

More Reviews

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