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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,084 reviews
662 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,084 unfiltered reviews

Starting on Page 68 of 15,770. Return to Page 1

5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Working with the Veterans United team was one of the best experiences I've ever had. From the very beginning, they treated us with respect, answered every question with patience, and made what could have been a stressful process feel manageable and organized.
Their communication was exceptional—they kept us informed every step of the way, explained each document and milestone, and were always available whenever we needed guidance. As veterans, it meant a lot to work with a team that truly understood the VA loan process and advocated for us throughout our home-buying journey.
Thanks to their dedication, professionalism, and genuine care, we are officially homeowners. I couldn't be more grateful for everything they did for our family. I highly recommend Veterans United to any veteran or military family looking to purchase a home. They truly go above and beyond.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Photo submission from Shatria C.

2023 is our Year! God has blessed us with a beautiful home! And we are overjoyed! We couldn’t have done with Brian Nelson, Raven Henderson, Stephanie Sanders, & Hazel Folkerts! Thank you all for making two Army Veterans dreams come true! “Go Veterans United” “Go Army” & “God Bless us All”

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Hanna and Amanda were 10/10 in everything. Best experience ever!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

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5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

3.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Heidi was absolutely amazing, she went above and beyond to get everything done and her team was magnificent !!!!

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Photo submission from Dakota P.

When you imagine buying a home you imagine a lengthy and stressful confusing process. Not with Veterans United! We closed in under two months and the team was so informative and responsive. We had zero hiccups in our process and are very happy in our new home. A dream come true experience overall.

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

The staff made this process easy and enjoyable.

headshot image of Katie Mottet

Loan Officer: Katie Mottet

NMLS# 1377183

5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

My Veterans United team was great to communicate with. Too many times I was told the numbers were estimated based on their process. Once they tweak that process, the other processes and phases will go as planned. The new app is good overall. The mobile friendly views are good for their internal documents unless the document has a table. Hard to read outside government documents at the closing phase. I can not speak for long distance moves.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

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5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Buying a home can be stressful, but Veterans United made the process much easier. My loan team was responsive, knowledgeable, and kept me informed every step of the way. Even when our closing was delayed because the seller wasn’t ready to move out, they stayed on top of everything and worked hard to keep the loan on track. They answered all of my questions, explained the process clearly, and made sure we were prepared for closing. I truly appreciate their professionalism and would highly recommend Veterans United to anyone using a VA loan. A special thank you to Ryan and the entire Veterans United team for making our first home purchase a great experience.

headshot image of Ryan Chinnis

Loan Officer Team Lead: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

Buying a house is never easy, nor is it quick. Full of terms we weren’t taught, and things we have to look for we would’ve never known about otherwise. Madison and Nick made this process so much easier to understand. They kept me informed and kept the process moving smoothly.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

4 out of 5 Stars

The loan we had was a difficult loan in that it took so long. And in the nine months of waiting we had to keep doing new paperwork. That was hard considering we didn't want to do things electronically. Kelsey and John Kirby worked with us the best they could, but sometimes I could tell Kelsey was exasperated with us and the process. Glad it is done.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

4.5 out of 5 Stars
Photo submission from Alizabeth J.

O my goodness everyone was PHENOMENAL!!! Even when I was overwhelmed with this process everyone was so KIND & PATIENT most of professional that is important even when I had a few meltdowns. So YES I would recommend you guys and it was meant to be the other organization that I was recommended doesn’t even measure Everyone on my team made this a PLEASANT process for me, with that I say y THANK YOU, I am a homeowner!!!!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars

Sometime, all the stress of all the trouble not related to these folks just overwhelmed me but they did a great job of reassuring me that it would all work out. They listened!

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Craig and the team were great, and the process was pretty smooth throughout. We purchased without a realtor and they helped me with any questions I had.

headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars

The entire team is had with Veterans United were very helpful every step of the way. They made the entire process very simple!

headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

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