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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,331 reviews
894 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,331 unfiltered reviews

Starting on Page 68 of 15,278. Return to Page 1

5 out of 5 Stars

We had an absolute wonderful experience with the whole from beginning to end.

headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

3.5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

Corey and his entire team provided exceptional service throughout my home buying process. They made the process extremely easy and understandable. Veterans United should feel honored to have Corey as a part of your team.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Photo submission from Kenny A.

I want to personally thank Dustin Johnson for everything he did during my home buying process. Rotation was quick to respond to any questions I had. He was patient while walking me through every step of the process to ensure I not only understood what needed to be done, but also explained the importance and reasoning behind every step. If it wasn’t for Dustin, I would have been completely lost during my home buying process. Dustin was able to take so much weight and stress off of my shoulders. If it wasn’t for him working tirelessly, my family and I wouldn’t have been able to have a home to move into after starting the process and closing on a home 3 weeks later.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Everyone from Sarah to Brent to Kaitlyn to Anne was great never had any issues I called if they didn’t have the answer, they found the answer and got right back to me.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

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5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

They kepted me informed and updated.. answered all my questions as soon as possible

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Mrs. Tonya and Mrs. Nikki we're amazing during what could have been a very stressful process. They communicated effectively and courteously while performing the duties of their jobs. I felt like they cared, and they helped my families home ownership dreams come true. Thank you for hiring quality people.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Photo submission from David H.

Caitlin, Max, and their whole team made my whole experience a joy! They all went above and beyond to make sure I understood everything as a first-time buyer. I would recommend that every Veteran in the market for a new home use Veterans United!

headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

4 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Meghan was amazing from the very beginning to the very end she walked me through the process, very professional, very courteous and I would definitely recommend her and once again, thank Meghan thank you Veterans United team

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

We worked with Charles and his team for the better part of a year, and throughout this process, they were patient and professional. Even though we faced some adversity, they consistently remained supportive and committed to helping us accomplish the important milestone of buying our first home.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

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Experience first-hand why 364,928 homeowners give us a perfect score!

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5 out of 5 Stars

Emily and the team were great . They helped me out so much and answered all the questions I had . They’re the best .

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

4.5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Photo submission from Efren B.

I already told my sister about Veterans United. I would recommend you guys to any Veteran I meet. My wife loved you guys and your team was awesome and helpful with every step. We were never left in the dark about anything.100% you guys are truly amazing

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

very professional! highly recommended!

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

0.5 out of 5 Stars

This was the worst home buying experience ive had in my 53 years. There were not stop issues and poor customer service. I wouldn't recommend anyone to use this group.

Response from Veterans United

Hi there,
I’m really sorry to hear this was such a frustrating experience. That’s not the level of service we aim to provide.

If you’re open to it, I’d like to learn more. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

I have had the privilege to have Maggie work with me twice now and I can’t say enough good things about her…even after everything was closed, she has reached out to help me feel like I was somewhat important to her and the company…awesome person, awesome company!!! 20 stars out of 10!!!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

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