Tyler Oakley was a very great loan specialist. I'd highly recommend him to any veterans that are attempting to use their VA loan. He was very timely and flexible helping in several areas of the country my wife and I were looking at. Chas Roach Home Buying Concierge and his entire team were very poor, I'd rate them a 1 out of 10. Miscommunication, provided poor service, didn't help resolve issues, instead created more issues than needed to be. Very unprofessional and biased towards veterans, wouldn't recommend using that program at all, find your own realtor and movers in advance, before reaching out to find a home loan special list.
Response from Veterans United
Hi Charlie, thank you for taking time out of your day to share this information. It is our goal to provide the same expert and reliable communication you received from your loan team as through your dedicated Home Buying Concierge. We would like to learn more about your experience and find out what may have prevented the process from getting off track. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
Definitely, the right choice going with Veterans United!
Awesome company to work with from your first purchase or refinance. Very satisfied customer two times over!
To the entire Ryan Cannon team; to use a NAVY term BRAVO ZULU.
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I would advise any potential Veteran homebuyer to seek out VETERANS UNITED. This group of experts have orchestrated & fine tuned a program that covers all facets of the loan process & beyond. I was able to buy a higher coverage car insurance. I was matched up with a realtor here in Arizona.As I first time home buyer the process was at times overwhelming.All good people they are!
In return I received so much. Honesty, personal recognition and MY OWN HOME!
Sheri from Arizona
My Overall experience with veterans united was great! The team was really helpful and approachable! They answer all of my questions! With no delays! Awesome job!
I did my due diligence prior to deciding on Veteran's United. I looked at multiple quality lenders and finally decided and am totally happy with my final choice, Veteran's United.
Veterans United is great. My experience was quick and easy. Uploading documents was simple. With the information and explanations provided to me during each step, I felt confident and understood the process.
Had a great experience working with them always very knowledgeable, always kind and ready to help us.
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Brett Metcaff was instrumental in getting me set up for underwriting.. a huge help with getting all the required documents submitted in a timely manner for me to close on target on time.. this team is absolute professionals that I WILL recommend to all my friend or anyone for that matter looking for future home purchases..
