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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,697

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 435,697 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Josh was honest and provided the absolute best customer service. I was contacted by another agency and was provided some bad information. Josh helped me with some great information and choices and didn’t pressure me to go with Veterans United. But the choice was easy

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

They love vets Always available. And they do all they can for you I highly recommend them

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4 out of 5 Stars
Would Recommend

For the most part, the process was pretty smooth and easy. It only took about three weeks to get approved. Then...
I was told by VU that my wife, who is not on the deed or the mortgage, would have to sign a single doc for the State of Florida. She actually had to sign at least fifteen to twenty docs, everything except the note itself. I was not told there would be a three day waiting period after the signing before the payoff checks were mailed to the creditors, which added another few days to the payoffs.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

I’ll definitely recommend Veterans United to all my veteran friends.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to any Veteran. They streamlined the process on their end so that I could focus on finding and buying the house I love, which I am currently living in. Not having to worry about as much of the financial burden was a huge help as well. If you want to buy a home, trust Veterans United. They will not steer you wrong.

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Tony was outstanding in providing information and routinely followed up to ensure my situation was taken care of. Very appreciative and would highly recommend to others.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

4 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Great Experience!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Ewing

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone. The process was well streamlined and I always felt that I was well taken care of. They really made the home buying process easy!

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend
headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

I absolutely developed a continuing partnership and gained true colleagues with Matt my loan officer and the entire Veterans United Team-- Thank you!10 out of 10 | Premium service was achieved. -Wayne L. Biebel

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

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5 out of 5 Stars
Would Recommend

The whole experience was smooth, everything was handled so all I had to fo was find my house.

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
headshot image of Kasey Mills

Loan Officer: Kasey Mills

NMLS# 1950101

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Brad was very nice and professional and so were the members of his team!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

My loan officer Laura was such a great help throughout the whole process! Everything was longer then usual through this COVID 19 that it was a slower process. But I thank Laura and the rest of the staff for working beside us through this ordeal!!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4 out of 5 Stars
Would Recommend

Perhaps better supervision of subordinate staff, at times they seemed to lack common sense. Overall good experience though.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

More Reviews

See all 435,697 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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