I will sing your praises to all who will listen
If any other veterans are thinking of buying a home I’d personally recommend veterans United simply for the fact that i hope you’ll get a loan team like mine that actually genuinely want to take the time to explain the process the numbers and give the best advice on how to use your money to put you in a better living situation than your already in. Sometimes the process isn’t always as straightforward as you might think and I truly believe they went the extra mile to put me in the house I wanted and it didn’t go unnoticed.
EXCELLENT EXPERIENCE
If you have the option to work with Joshua Dugo and his team I would take it because they made this process incredibly easy and understandable. They are so friendly and sweet and I would recommend them to anyone that I come across.
The whole team that helped my wife and me made it feel like an adventure, I would recommend these guys.
New to home buying and have heard a lot of horror stories which is why I stayed away from purchasing a home. The team that took care of me Kaleb, Alix, Frank, Jon are awesome at what they do. Thank you all for making us part of the family.
The team was overall great. Even from being in different parts of the world, everything was simple and stress free
I loved my first experience with Veterans United ! Matt and the whole team I had was able to go above and beyond to simplify this process. They exceeded my expectations by far. Very grateful and I recommend anyone eligible to visit them. They provide every resource, document, and they did all of this is a timely manner.
We just wanted to say how grateful we are that the VA and you guys specifically worked with us in helping us purchase our first home all of you were so amazing, after the day of closing we stopped buy our new home and saw a package left on our doorstep you guys totally didn't have to gift us anything but everything inside was so adorable and so useful truly thank you.
The entire process was frustrating and made even more difficult by lack of responsibility and forethought from the entire Veterans United team
Response from Veterans United
Thanks for sharing this feedback, Jamie. I hate to hear that the process was frustrating for you. Buying a home should be an exciting time, and it sounds like we missed the mark in making it as smooth as it should have been.
I’d really like my team to learn more about what happened so we can look into it further. If you're open to chatting, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We're here Monday through Friday from 9 a.m. to 5 p.m. CST, but feel free to reach out anytime.
Definitely had some speed bumps along the way, most are from outside sources. At the end of the day we closed and are living in a brand new build. Could not be happier with my families future with utilizing Veterans united and the staff they employee.
The whole team was very pleasant and repose dive through the whole process. Very good people to work with. Thank you all.
This was my 4th home purchase, under the least desirable conditions, and my BEST experience because of Veterans United. Nina Paddock is a person you can trust to look out for your interests in one of your biggest investments! Ask for her by name and you will not be disappointed.
Veterans United and my care team made the home buying process painless. The team was very responsive and helped walk me through the process as a first time home buyer.
It was a little tough getting my paperwork together because I am deployed. But it all worked out! I closed and now have my new home!
