Veterans Home Loans made financing and re-financing my home stress free. I would highly recommend them to any veteran purchasing a home.
The ease of use of VU's website was really nice. Having bought and sold three other houses I did enjoy how seem-less there tools are. I was heavily disappointed in the lack of communication between underwriting and the loan team. My experience was amazing in the beginning and turned to below average at the end. I cannot say for sure I would recommend VU in the future. I am defiantly in the 3% of not satisfied.
Response from Veterans United
Wesley, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information. Thank you for your service.
Make sure you tell the clients everything about closing or closing costs are not considered at the end of the deal. And that there are out of cost payments also
Veterans United was great to work with! We started with Morgan who helped us get our credit where it needed to be and then Zach took over as our loan officer. He and his team worked with us through the entire process to buy our house. Zach even called to congratulate us a few minutes after we finalized the closing. We highly recommend Veterans United!
Service was top-notch. This was my first house purchase and I have to say, Veterans United made it a lot stressful than it could’ve been. My loan team and concierge (Tim, Jill & Beth) were all professional and answered all my questions. Honestly I have nothing negative to say about my team. I will definitely be using Veterans United again for my future purchases. You guys rock!
Our experience as a first time home buyer with Veteran United was smooth, painless and pleasant.
If you are a veteran, this is the team you want by your side to achieve your VA Loan.
I recommend them hands down anytime.
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I had an excellent experience with Veteran’s United. I want to express my sincerest gratitude for everyone’s assistance.Thank you!!
Very good overall job during these trying times.
