This was my first home buying experience and VU went above and beyond to make sure that my first purchase was a positive experience.
Chris and team were always helpful very responsive and eager to help in any way possible. I had several challenges during the loan process and Chris, Cooper and Walter were always positive and kept our spirits up. I would recommend this team to everyone I hear of needing a home loan.
Wonderful team. Always on top of what’s happening. Always available with top notch advice. Navigated thru complicated process painlessly.
Veterans Home United is best VA mortgage lender hands down!!! If you work with them there is no need to look any further this place is it. You are never left wondering anything they answer all your questions and this company truly works as a team! Stephen Scott was the calm in the storm, buying a home can be stressful and he always knew how to settle us down and keep us focused in the process.
This was our second time working with Seth Wilmes and Veterans United. It was as seamless and as smooth as the first time. Can't imagine working with a better or a different team!
I greatly enjoy every experience with Veterans United!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Would definitely recommend the team.I worked with. They were very helpfek and patient during this process. Couldn't have asked for better.
Always using you guys!
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During my time working with Ross and his team I never had any problems go unanswered. They were always on top of calling or texting about everything and it helped me stay on top of my to-do list. Everything went so smoothly and I can't thank Ross, Eric, and Madeline enough for all of their help and how hard they worked for us.
We could not be happier with the process! Our Veterans United team took out all the guesswork and made sure we closed within our desired time frame. No member of our team was ever unreachable and were great at notifying us of any urgent needs. 10/10 would recommend VU for anyone looking for a seamless home buying experience.