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Experience first-hand why 355,031 homeowners give us a perfect score!
Everyone I interacted with seemed very knowledgeable and was more than willing to answer my questions and explain anything I was unsure of. Thanks team!
The website portal was really easy to use and made it even easier to work with the team.
I had an issue where I asked for it to be escalated. In that the Loan Officer have a brief conversation with the home buyer to prepare for a dollar amount for closing costs just in case something unforeseen happens and closing costs have to be fronted by the buyer.As someone who has decades of customer service experience, it was nice to have my customer service experience idea taken seriously and run up the chain so any green, brown, and black brother or sister of mine and be a bit more prepared for potential catastrophic surprises.
Ready to see for yourself?
Experience first-hand why 355,031 homeowners give us a perfect score!
Having bought and sold many homes over the years, I have seen the proverbial "good, bad and ugly" of home buying. I could not be more complimentary of Veterans United for their outstanding competence, proactive clear and thoughtful communication and exceptional team oriented approach. I will be recommending Veterans United to all who have fought hard and deservedly earned this important VA benefit. Thank you Veterans United for serving all of us!
Mr. Jake Hamilton was likewise always helpful in the process. They made a great team.
Special shoutout to Christie Thomason for the countless hours she put in amid this pandemic. She is not just a dedicated employee, she is a kindhearted person with the best interest of the customer in mind. She contacted us personally quite frequently to ensure we didn't have any unanswered questions or concerns. Thank-you to everyone involved, we couldn't be happier in our new house!
A great company, the website is easy to use, and the people will answer any question, made me feel very comfortable when I did have a question, I will use the company again if I should need Financing
Our second time using this lender. A couple of hiccups along the way, but in the end Lee and his great team pulled through. Thanks again!
