The Veterans United team held my hand throughout the entire home buying process and made things simple to understand. Thank you again for everything you have done for me and my family. A++ Experience.
They made it happen for me! There were a few snags that had to be worked through and John and his team worked hard to get it done. Even with the snags we closed on time.
There is no better team in the Austin area to purchase your home through - Chad and his team are the absolute best professionals and people you will find in Texas.
Very good experience. Efficient, competent, polite. I got a good rate, with good terms and everything clearly spelled out.Suggestion: Check your email at least twice a day while the loan is being processed to stay on top of your to-do list.
Go local. Due to the lack of communication within the loan team, my family was packed up for more than 2 weeks before we were able to move. Last week of closing we were still rushing for documents.
Response from Veterans United
William, Your honest survey is very much appreciated and we would like to learn more about your loan process. Information like this improves our ability to assist veterans more efficiently. Although we can not change your loan experience, we can train and inform our team moving forward. We thank you for choosing Veterans United.
Just do it.
Look no further thN Veterans United for your home building/buying needs. A+++
Overall great experience. The website was easy to navigate in order to review and upload documents. Communication was great with the staff, as they answered questions thoroughly. I would highly recommend Veterans united for home loans.
Overall a great experience. Would recommend to my best friend. Will use again in three years.
I cannot thank Crystal enough for helping me through my first house buying experience. She made the entire experience extremely stress free in light of the many obstacles we faced. Between the time difference, the logistical nightmare of island life, my home of purchase being 6000 miles away, and COVID-19 she absolutely killed it! Thank you Crystal Washington, Brett Metcalf, and the rest of the team for a truly great experience. Time to celebrate. Cheers.
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I thought buying a home would be a very stressful experience. Our realtor Jason and loan team Sam, Ryan, and Kendal took that all away. They made everything quick and painless.
This is a great opportunity all veterans should take advantage of for your service to our
Country.
I feel that something very spiritual has happened in my life to have had the blessing of working with a such devoted, caring and compassionate group. I had the luxury in my mind of floating on a pink cloud. I asked Chris Hill one day: Is this really going to happen?
He said Yes! And it has come to pass.
We were so pleased with the overall service we received from Veterans United. From the first phone call to the congratulations on your new home. The entire staff was easy to work with during the process. I would highly recommend the team at United Veterans.
I told other veterans and they shrugged me off. They don’t believe it. I’m telling you to believe I’m telling you. If your wanting to buy a home. Veterans United is waiting for your call. (Nothing comes to a sleeper but a dream.) wake up fulfill your dream.&$
James Miller and Jackie Cox were awesome! They were very transparent throughout the refi process and they responded to any texts and calls we had within an hour. Veterans United met and exceeded our expectations. They truly are a veterans friend! I recommend them to any of my veteran friends that are in the market for buying or refinancing. We ran into a time delay from the title company due to Covid-19, but Veterans United stayed in contact with us the entire time and kept us updated. We will definitely use them again. It was a smooth process. Thanks Veterans United!
